Cisco Unified IP Interactive Voice Response (IVR)

Field Notice: Upgrade recommended for Cisco Emergency Responder to 1.1(3) to mitigate security issue

January 17, 2003

Products Affected

  • Cisco Emergency Responder Version 1.1(1)

  • Cisco Emergency Responder Version 1.1(2)

Problem Description

The security permissions created for the customized Cisco Emergency Responder (CER) Security groups are lost upon upgrading CER 1.1(1) to CER 1.1(2).


The files which generate security permissions are overwritten in the Maintenance Release 1.1(2) install. The CER Maintenance Release 1.1(3) resolves this issue by reinstalling the security permissions.

Problem Symptoms

After installing CER Maintenance Release 1.1(2) on top of CER 1.1(1), the security permissions created for the four custom CER user groups are lost.


Upgrade CER 1.1(2) to CER 1.1(3) to restore the security permissions for the CER access groups and their users.


To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.



CSCdy48837 (registered customers only)

Security Issues with CER Maintenance Release 1.1.2

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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