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Cisco Building Broadband Service Manager

Field Notice: Incorrect Number of Switch Ports Shown on BBSM Servers When Using Catalyst 2950 and 3550 Switches


September 23, 2002


Products Affected

Product

Comments

All Cisco Building Broadband Service Manager (BBSM) Servers with Patch 1067 installed using Catalyst 2950 and 3550 Switches with Cisco IOS® Software Release 12.1(11)EA1

This notice is only applicable to BBSM servers updated with Patch1067 using Catalyst 2950 and 3550 Switches with Cisco IOS Software Release 12.1(11)EA1

Problem Description

BBSM servers which have been updated with Patch 1067 using Catalyst 2950 and 3550 switches with Cisco IOS Software Release 12.1(11)EA1 show two extra ports in the port map. The two Gigabit Ethernet ports in 2950 and 3550 are marked as uplink in the database

Background

This is because the hardware is present for the extra two ports but they are not available for use. There are only 12 (in the 2950/3550-12), 24 (in the 2950/3550-24), or 48 (in the 2950/3550-48) physically addressable ports for use. The two extra ports are normally GBIC ports. This particular switch version does not use GBIC ports.

Workaround/Solution

Verify that the extra ports are marked as uplink ports.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS

Description

CSCdy66672 (registered customers only)

BBSM 5.1 detect 26 port for Cat 2950-24 after intalling patch 1067

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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