Cisco 12406 CSC revision A0 line cards may experience the following problems:
GSR6-CSC revision A0 cards generate invalid clock signal levels due to improperly placed termination resistors. This will affect both the operational and redundant CSC, resulting in CSC fail over not occuring or taking up to 13 seconds to complete.
GSR6-CSC cards fails to roll to the redundant CSC.
Cisco would like all customers with GSR6-CSC revision A cards to use the upgrade form below to request a CSC. "How to identify hardware revision" instructions are below.
Note: All 12406 CSC cards manufactured after April 2, 2002 do not have this problem.
This upgrade program will be available to customers through March 1, 2003.
How To Identify Hardware Levels
Execute the show diag command and look at MAIN. If the hardware part number is "800-12096-01 rev A 0" or lower it is affected by this field notice.
csa-qd1#show diag 17 SLOT 17 (CSC 1 ): Clock Scheduler Card(6) OC-192 MAIN: type 29, 800-12096-01 rev A0 dev 0 HW config: 0x00 SW key: 00-00-00 PCA: 73-5702-02 rev A0 ver 2 HW version 1.0 S/N CAB0533K2DR
Note: 800 level revision B0 CSCs are not affected by this problem.
Upgrade ProgramGSR6 CSC Clock signal termination
If you have any questions concerning the upgrade program, you can e-mail firstname.lastname@example.org.
2 When entering more than one serial number in the serial number text entry field, be sure to type a comma between each serial number to separate them.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: