Field Notice: *Expired* FN - 17942 - Cisco ONS 15200 Subnetwork Manager Software Release 1.1 Requires Minimum NCB Version

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Updated:February 14, 2002

Document ID:FN17942

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Revised June 2, 2008
February 13, 2002

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NOTICE:

THIS FIELD NOTICE HAS BEEN EXPIRED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

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Products Affected

Product	Top Assembly
Product	Part Number
NCB/15252=	800-09474-01

Serial Numbers

Random #
CEM05085392, CEM05085394, CEM05090008, CEM05090014, CEM05090019, CEM05090003, CEM05090011, CEM05090012, CEM05090020, CEM05100001, CEM05160050, CEM05110011, CEM05110004, CEM05110009, CEM05110003, CEM05110005, CEM05090015, CEM05110007, CEM05160058, CEM05160048, CEM05160052, SLM05190085, CEM05110008, CEM05170144, CEM05110002, CEM05090013, CEM05090009, CEM05160055, CEM05110006, CEM05110012, CEM05090018, CEM05110012

Random #

CEM05085392, CEM05085394, CEM05090008, CEM05090014, CEM05090019, CEM05090003, CEM05090011, CEM05090012, CEM05090020, CEM05100001, CEM05160050, CEM05110011, CEM05110004, CEM05110009, CEM05110003, CEM05110005, CEM05090015, CEM05110007, CEM05160058, CEM05160048, CEM05160052, SLM05190085, CEM05110008, CEM05170144, CEM05110002, CEM05090013, CEM05090009, CEM05160055, CEM05110006, CEM05110012, CEM05090018, CEM05110012

Problem Description

Sbunetwork Manager (SNM) Software Release 1.1 requires a minimum network control board (NCB) level of 800-09474-02. The SNM Release 1.1 software does not support any previous NCB version. Before customers decide to upgrade to SNM Release 1.1 software, ensure that the NCB board is at the minimum level of 800-09474-02.

Background

A limited number of customers received NCBs with a level of 800-09474-01. This level is not compatible with SNM Release 1.1 software. To check the NCB part number and serial number log in as Administrator or Operator and use the command version.

NCB:=version
NCB Part No:800-09474-01
NCB Revision No: 01
NCB Serial No: CEM05090011
SNM Part No: 36A0012
SNM Version No: 1.0(3.19)
NCB:=

See chapter 4.12.14 of the Cisco ONS 15200 Command Line Interface Administrator Manual for more details on the version command.

Problem Symptoms

If your NCB has a serial number found in the above list do not upgrade the SNM software to Release 1.1. Replace the NCB with the correct version and then upgrade to the new software. The upgrade procedures can be found in the document titled How-To Replace the NCB Module on the ONS 15252.

Workaround/Solution

All affected customers received the upgraded NCB in October 2001. Before upgrading the software to SNM Release 1.1, make sure to use the latest NCB version.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: