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Cisco Catalyst 6000 Series Switches

Field Notice: Diagnostics Incorrectly Enabled in Cisco IOS Software Release 12.1(8b)EX2 and 12.1(8b)EX3


Revised January 24, 2002


Products Affected

Product

Comments

c6sup22-dsv-mz.121-8b.EX2

Catalyst 6000 Supervisor IOS (with Sup2/MSFC2) Desktop image

c6sup22-jsv-mz.121-8b.EX2

Catalyst 6000 Supervisor IOS (with Sup2/MSFC2) Enterprise image

c6sup22-psv-mz.121-8b.EX2

Catalyst 6000 Supervisor IOS (with Sup2/MSFC2) Service Provider image

c6sup22-dsv-mz.121-8b.EX3

Catalyst 6000 Supervisor IOS (with Sup2/MSFC2) Desktop image

c6sup22-jsv-mz.121-8b.EX3

Catalyst 6000 Supervisor IOS (with Sup2/MSFC2) Enterprise image

c6sup22-psv-mz.121-8b.EX3

Catalyst 6000 Supervisor IOS (with Sup2/MSFC2) Service Provider image

Problem Description

Cisco IOS® Software Releases 12.1(8b)EX2 and 12.1(8b)EX3 for the Catalyst 6000 incorrectly enable diagnostics run condition to "complete." This issue is documented in the bug CScdw53252.

Background

On line diagnostics for Cisco IOS Software Releases on the Catalyst 6000 have not reached the level of stability required for Cisco to release, but the code is present in the latest EX releases. When upgrading to Cisco IOS Software Release 12.1(8b)EX2 or 12.1(8b)EX3, online diagnostics will be enabled erroneously due to an initialization error.

Problem Symptoms

The following error message may be seen on all modules if diagnostics are enabled.

00:01:03: %DIAG-SP-3-MINOR_HW: Module 1: Online Diagnostics detected Minor Hardware Error

Workaround/Solution

To avoid this condition, enter the following commands:

Router# configure terminal
    Router(config-r)# diagnostic level bypass
    Router(config-r)# end
    Router# write memory

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS

Description

CSCdw53252 (registered customers only)

write mem would set power on diagnostics to complete in error

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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