Cisco CSS 11000 Series Content Services Switches

Field Notice: WebNS Version 5.02.003 Configuration Synchronization is not Compatible with Any Other Version of WebNS

January 22, 2002

Products Affected



CSS 11000

Any CSS 11000 running WebNS Version 5.02.003

Problem Description

The configuration synchronization functionality in WebNS Version 5.02.003 is not compatible with any other version of WebNS. If you use version 5.02.003, you can only use config-sync with a peer running version 5.02.003.


Software changes were made in WebNS Version 5.02.003 that caused the configuration synchronization not to work with other versions.

Problem Symptoms

A commit from version 5.02.003 to any other 5.0/5.01 version will simply time out waiting for the application session to go down. The commit fails, but no harm is done to either Cisco Content Service Switch (CSS).

In the reverse direction, however, several undesirable things can happen.

  1. The remote CSS has ip redundancy master set when it should not be.

  2. The remote CSS gets acl enable set when it should not be.

  3. Only a partial commit is successfull. A full commit fails.

  4. Sometimes the application session gets stuck in INIT.


If you are using Config-synch, and WebNS Version 5.02.003, then the redundant peer must also be running WebNS Version 5.02.003. The software fix is in version 5.02.004s, which will still not be compatible with 5.02.003, but will be compatible with all other WebNS 5.0 versions.


To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.




Commit_redundancy script (config sync) for R5.02B3 is incompatable with any other version

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.