Updated November 26, 2002
October 23, 2001
The installation key of the access point has been inadvertently deleted either during a firmware upgrade or during the password recovery procedure.
Without this key, the access point will not contain information on encryption or country-specific radio settings. As a result, the unit will not function correctly.
The following error message will appear: Too many stations in BSS.
Only one client can associate at a time. The Cisco Aironet logo disappears and only the Aironet logo appears in the web browser. Full encryption (128-bit) cannot be enabled. The antenna diversity is not displayed correctly.
Whenever an access point's installation key is deleted, you must Return Materials Authorizations (RMA) the unit. To eliminate the chance of deleting the installation key during password recovery, run access point firmware version 11.07 or later, and use the improved password recovery procedure, which is documented here: Resetting to the Default Configuration
Access point firmware is available here:
http://www.cisco.com/public/sw-center/sw-wireless.shtml (registered customers only)
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: