Cisco Unified Intelligent Contact Management Enterprise

Field Notice: Replacement Hot Fixes for ICM 4.1.5

October 12, 2001

Products Affected

ICM 4.1.5

Problem Description

The following hot fixes have been recalled from the field:

  • HF 10 Replaced by HF 16

    HF 104 Replaced by 129

    HF 105 Replaced by 129

    HF 110 Replaced by 129


Hot fixes 10, 104, 105, and 110 do not effectively correct their intended defects. These hot fixes should not be used. In their places you should use hot fix 16 for hot fix 10, and use hot fix 129 for 104, 105, and 110.

Problem Symptoms

Hot fixes 10, 104, 105, and 110 fail to correct their associated defects.


Do not use hot fix 10. Use hot fix 16 in its place.

Do not use hot fix 104, 105, and 110. Use hot fix 129 in their places.


To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.


CSCma09329 (registered customers only)

CSCma09328 (registered customers only)

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: