Guest

Cisco Cable Manager

Field Notice: Problem with CCM 2.0 and CEMF 3.1 Patches


August 8, 2001



Products Affected

Product

Comments

Cisco Cable Manager (CCM) 2.0 performance reports will hang if any of the Cisco Element Manager Framework (CEMF) 3.1 patches are applied

CCM 2.0 performance reports do not run to complete when any CCO CEMF 3.1 patch is installed on the same workstation.

If CEMF 3.1 patch 4 (the current patch level) is installed on top of the CEMF 3.1 FCS, then the de-installation of the patch 4 will cause the CEMF fail to start. It will require a re-installation of CEMF 3.1 FCS.

Problem Description

CCM 2.0 performance reports do not run to complete when any CCO CEMF 3.1 patch is installed on the same workstation.

If CEMF 3.1 patch 4 (the current patch level) is installed on top of the CEMF 3.1 FCS, then the de-installation of the patch 4 will cause the CEMF fail to start. It will require a re-installation of CEMF 3.1 FCS.

Background

Corba IDLs have been changed between CEMF 3.1 FCS and CEMF 3.1 patch 1 (CSCat20792) and all later released patches. Patches 2 and 4, and patch 3 were never released. It broke CCM 2.0/2.1 performance management subsystem. Testing of CEMF 3.1 patch 4 (current patch level) also revealed a core dump in corbaDataAbstractor, a CEMF background process (CSCdu86128). It is observed that the upcoming patch 5 may not work with CCM 2.0/2.1 either.

De-installation of CEMF 3.1 patch 4 causes the CEMF 3.1 fail to start and requires a re-installation of CEMF 3.1 FCS to recover (CSCdu84143 and CSCdu86173).

Problem Symptoms

After installing CEMF 3.1 patch 4 on top of CEMF 3.1 FCS, CCM 2.0 performance reports stop to work. CEMF background process corbaDataAbstractor dumps core.

After uninstalling patch4, the CEMF 3.1 fail to start and CCM 2.0 package can not be removed.

Workaround/Solution

Do not install any CEMF 3.1 patch with CCM 2.0. Do not de-install CEMF 3.1 patch 4.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: