Field Notice: *Expired* FN - 13193 - Cisco Aironet PCI340 Series: Trouble Installing Windows NT4.0 Driver

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Updated:October 10, 2006
Document ID:FN13193

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Revised October 10, 2006

May 4, 2001

THIS FIELD NOTICE HAS BEEN ARCHIVED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

Sequential #

Comment

AIR-PCI340

  

AIR-PCI341

  

AIR-PCI342

  

Problem Description

When using the Windows NT4.0 NDIS4 driver version 6.64 from the CD shipped with the PCI340 series adapter, the driver does not load properly. After selecting the card and setting parameters, a dialog box informs the user "Setup operation failed" and the driver is not installed.

Background

This issue occurs with Cisco Aironet PCI34x cards that are identified with the "4800" Device ID. The NDIS4 driver (used for Windows NT4.0) only works with PCI cards that have the "340" device ID.

Problem Symptoms

During driver installation process, after selecting the card and setting parameters, a dialog box informs the user "Setup operation failed" and the driver is not installed.

Workaround/Solution

Note: To follow the links below, you must be a registered user and you must be logged in.

Use the driver PCINT4v664.exe which is posted on CCO: http://www.cisco.com/pcgi-bin/tablebuild.pl/aironet-utils-win (registered customers only)

Download PCINT4v664.exe to a hard drive, and then run it to extract the driver files (preferably to a floppy drive).

Install the driver as detailed in the Hardware Installation Guide (registered customers only) with the exception of Step 4. Rather than pointing to the CD, point to the file OEMSETUP.INF.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS

Description

CSCdt46643 (registered customers only)

PCI340 - v6.64 Drivers Will Not Install Under NT 4.0

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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