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CiscoWorks Campus Manager

Field Notice: Campus Bundle for HP-UX Support on HP Business-Class Servers


December 17, 2000


Products Affected

  • CWE+C-UX-MAINT3

  • CWE+C-UX-COMB3

Problem Description

The current version of Campus Bundle for HP-UX (CWE+C-UX-COMB3 CWE+C-UX-MAINT3) does not provide support on Hewlett Packard (HP) business-class servers (including the K, L and N class).

Background

The Campus Bundle for HP-UX has not been throughly tested and certified on K, L and N HP-UX business-class servers.

Problem Symptoms

Installing CiscoWorks 2000 on business-class servers may lead to performance issues and other problems. Here are some examples of the performance issues discovered so far:

  • Cisco bug ID CSCds71424 (registered customers only) : the Resource Manager Essentials (RME) database takes up 100% of the CPU on a server-class HP-UX machine.

  • Cisco bug ID CSCds59292 (registered customers only) : the Automatic Number Identification (ANI) brings the CPU to 100% on HPUX 11 with a Java Hotspot error.

Workaround/Solution

Cisco plans to provide support for K, L, and N class servers in an upcoming release of Campus Bundle for HP-UX.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS

Description

CSCds71424 (registered customers only)

The RME database takes up 100% of the CPU onserver-class HP-UX machines.

CSCds18996 (registered customers only)

The JRunProxyServer dies on HP-UX when doing Out of Sync reports.

CSCds59292 (registered customers only)

The ANI brings the CPU to 100% on HP-UX 11 with a Java Hotspot error.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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