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Cisco 800 Series Routers

Field Notice: *Expired* FN - 12977 - Cisco 827/827-4V IOS Image 12.1(3)XG is Defered Due to Interoperability Issues


Revised December 11, 2007
November 14, 2000


NOTICE:

THIS FIELD NOTICE HAS BEEN EXPIRED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

  • Cisco 827
  • Cisco 827-4V 9

Problem Description

When connecting a Cisco 827/827-4V router running Cisco® IOS Software Release 12.1(3)XG to any Cisco ADI-base Digital Subscriber Line Access Multiplexer (DSLAM) Discrete Multi-Tone (DMT) line card, the router will not train.

The images affected are:

  • c820-k2nosy6-mz
  • c820-k2osy6-mz
  • c820-nsv6y6-mz
  • c820-osv6y656i-mz
  • c820-osy656i-mz
  • c820-v6y6-mz
  • c820-y6-mz

Background

The problem was found while doing interoperability testing for the Cisco SOHO77 router. The bug was documented in DDTS CSCds52870. 

Problem Symptoms

The router will not train and the user can not establish a connection to the Cisco ADI-based DSLAM line card.

Workaround/Solution

The Cisco 827/827-4V Cisco IOS Software Release 12.1(3)XG images have been deferred and removed from CCO. Customers are encouaged to upgrade to the 12.1(3)XG1 images which are currently posted on CCO.

Software Center  

DDTS

This defect has Cisco bug ID CSCds52870. If you are a registered CCO user and you have logged in, you can view the bug details.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) at (800) 553-24HR, (408) 526-7209, or send e-mail to tac@cisco.com