Field Notice: *Expired* FN - 12969 - Cisco Aironet PCI 340 Series: Cannot Save Settings in ACU

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Updated:September 26, 2006
Document ID:FN12969

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Revised September 26, 2006

October 31, 2000

THIS FIELD NOTICE HAS BEEN ARCHIVED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

Product

Top Assembly

Printed Circuit Assembly

Comments

HW Rev.

Part Number

Rev.

Part Number

Rev.

AIR-PCI340

            

AIR-PCI341

            

AIR-PCI342

            

AIR-PCI342US

            

Problem Description

Settings made in the Aironet Client Utility (ACU) will not be saved once the PC is restarted. This issue is seen with all versions of the ACU prior to version 4.11.010, Cisco Aironet AIR-PCI340 series client adapters (boot block version 1.43) installed in Windows 2000.

Background

The ACU was not designed to work with PCI cards with boot block version 1.43. However, this boot block code was released to manufacturing and is now shipping in all PCI cards.

The ACU needs to be modified to accommodate PCI cards that have either version 1.43 or 1.44 boot block code. The version of boot block code is displayed in the ACU under the Statistics menu.

Problem Symptoms

Settings will not be saved once the PC has restarted.

Only settings available in Start -> Settings -> Control Panel -> Network -> Client Adapter properties can be saved.

Workaround/Solution

Download and install ACU version 4.11.010 from http://www.cisco.com. You can download the software at the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/aironet-utils-win (registered customers only)

Or, if you would like to navigate to the URL above, follow the steps below:

  1. Go to http://www.cisco.com and log in if you are a registered user.

  2. Under Service and Support, click on Software Center.

  3. Scroll down and click on Wireless Software.

  4. Under Cisco Aironet Drivers and Utilities, click on For Windows.

  5. Download the file ACUv411010.exe.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

View bug ID for CSCds57989 (registered customers only) .

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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