A procedure for changing the password for the SQLSvc user account is given in the Post Installation Section of the Installation Guide. This procedure is not complete. Additional steps must be taken to ensure password synchronization is achieved and database replication is not affected.
Users are instructed to change the SQLSvc user account password in the Installation Guide. The procedure is documented incorrectly and causes problems for the user.
No problems are immediately apparent. However, upon reboot some services fail to start and database synchronization is no longer possible.
If the SQLSvc user account has been changed, use the following procedure on each CallManager to make sure password synchronization is achieved. If this password was never changed, no action is necessary.
Note:?Failure to complete the procedure on each CallManager could cause some services to fail and database synchronization to be impossible upon reboot.
AVVID: Call Manager 3.0 Installation Guide Incorrect Document 78-10861-01 Installing Cisco CallManager Release 3.0 on the Cisco Media Convergence Server. Page 17 - Post Installation Instructions asks the Installer to change the passwords for CCMAdmin and SQLSvc. This is incorrect. Changing these passwords can destroy Cluster Replication between Publishers and Subscribers. It can also prevent upgrades on these servers.
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