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Cisco 6000 Series IP DSL Switches

Field Notice: CLEI Code Mislabeled on Cisco6260 DC PEM


7/18/2000



Products Affected

Product

Top Assembly

Printed Circuit Assembly

Comments

HW Rev.

Part Number

Rev.

Part Number

Rev.

6260-1-PEM-DC

34-0938-01

-A0

? ?

^PWRSPLY,POWER ENTRY MODULE

N/A

6260-1-PEM-DC

34-0938-01

-A1

? ?

^PWRSPLY,POWER ENTRY MODULE

N/A

Problem Description

The first 2500 Cisco 6260 DC PEMs shipped from Cisco (with systems or as spares) were shipped with an incorrect CLEI Code label. The CLEI Code number that appears on the approximately 2500 PEMs shipped with systems from MFG is BMP1D00CAA. The correct CLEI Code is DMP1D00CAA.

Problem Symptoms

A search for BMP1D00CAA in the CLEI Database will return no matches for this Cisco product.

Background

The CLEI code for 34-0938-01 is correct in the CLEI database, as well as on the BOM for the 34-0938-01 - that is, it is documented as DMP1D00CAA. It would appear as though this problem occured at the CMS and in their process to extract the CLEI code from the ref des field on the BOM to the actual programming of the label.

Workaround/Solution

A label with the correct CLEI Code for the 6260-1-PEM-DC has been produced. Cisco will proactively ship to each customer reflected in our database as recieving a mis-labeled DC-PEM, the correct number of labels to correct on each device along with instruction on where and how to place the label.

The labels have been corrected in Manufacturing and have been shipping corrected since June 1, 2000.

DDTS

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DDTS

Description

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Cisco IOS Versions Affected

Upgrade Program

How To Identify Hardware Levels

How To Upgrade Software

Physical Replacement of Parts

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: