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Cisco 7200 Series Routers

Field Notice: Field Replacement Program for Early PA-VXC-2TE1= Cards


Updated June 24, 2002

March 9, 2000



Products Affected

Product

Top Assembly

Printed Circuit Assembly

HW Rev.

Part Number

Rev.

Part Number

Rev.

PA-VXC-2TE1=

800-04886-03

-A0/-B0

73-3861-03

-B0

-A0

Problem Description

A limited quantity of PA-VXC--2TE1= cards were shipped to previously informed customers with a known hardware performance limitation. The hardware performance limitation was caused by a design defect in which one of the thirty Domain Specific Part (DSP) components was not usable, resulting in a three percent reduction in call handling capacity. Customers were informed that the revision A0 and B0 cards could be returned for replacement when updated cards were available.

Background

Revision -A0 and -B0 PA-VXC-2TE1= cards were shipped at customers' requests only after the customers had been informed of the hardware performance limitation.

Some -A0 PA-VXC-2TE1= cards were reworked under Deviation # D00-5132 to correct the hardware limitation and were labeled on the card with the Deviation number. A small quantity of -A0 cards were also reworked under RCN E001586 and changed to revision -C0.

PA-VXC-2TE1= cards with Deviation # D00-5132 or Revision -C0 are not affected by this Field Replacement program.

PA-VXC-2TE1= cards shipped after Feb 15, 2000, are not affected by the Field Replacement program.

Problem Symptoms

The Revision -A0/-B0 PA-VXC-2TE1= hardware limitation reduces the call handling capacity of the card by a small amount, but does not otherwise affect the card's proper operation or function.

Workaround/Solution

All Revision -A0/-B0 PA-VXC-2TE1= cards can be exchanged for updated cards using the standard Return Materials Authorization (RMA) procedure.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: