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Cisco PIX 500 Series Security Appliances

Field Notice: Cisco Secure PIX Firewall Software Version 4.4(3) Deferral


January 6, 2000



Products Affected

Product

Comments

PIX Firewall

Also referred to as the PIX "Classic"

PIX-10000

?

PIX-510

?

PIX-515

Both AC and DC-powered versions

PIX-520

Both AC and DC-powered versions

Problem Description

Any PIX Firewall on which version 4.4(3) software is present will continuously reboot. No other released versions of PIX Firewall are affected.

This bug has been assigned Cisco bug ID CSCdp59021. If you are a registered CCO user and you have logged in, you can view the bug details by navigating to the Bug Toolkit (registered customers only) and entering the bug identification number.

DDTS

Description

CSCdp59021

Continuous reboots after installing 4.4(3) image

Background

Due to the software defect described in the bug ID above, any PIX Firewall on which version 4.4(3) software is present will continuously reboot. As a result, the software image is deferred.

Problem Symptoms

The following messages will be observed on the PIX console at boot time. Note that this example is only an excerpt; more messages will actually be present as the PIX continues to reboot.

PIX Version 4.4(3)
Licensed Connections: 64
Maximum Interfaces : 6

Thread Name: pix/intf0 (Old pc 0x8000433b ebp 0x806afa1c)

Traceback:
0: 56634e6f

Thread Name: pix/intf0 (Old pc 0x8000433b ebp 0x806afa1c)

Traceback:
0: 80002929
1: 56634e6f

Thread Name: pix/intf0 (Old pc 0x8000433b ebp 0x806afa1c)

Traceback:
0: 80002929
1: 80002929
2: 56634e6f

Thread Name: pix/intf0 (Old pc 0x8000433b ebp 0x806afa1c)

Traceback:
0: 80002929
1: 80002929
2: 80002929
3: 56634e6f

Workaround/Solution

Re-install your previous release of PIX Firewall software until this issue has been resolved in version 4.4(4). Previous versions of PIX Software are available from the PIX download area on CCO.

Version 4.4(4) will be made available shortly. You can be notified of its release by placing CSCdp59021 in a "watch bin" via the BugNavigator Tool, available to registered CCO users.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: