September 1, 1998
After installing the Software Module Update (SMU) that updates TrafficDirector 5.1 to 5.2, the TrafficDirector application is unable to log data to the SQL database that is used by the TrendReporter application to generate reports based on data that is stored in the SQL database.
The TrafficDirector 5.2 SMU, when installed, changes the owner and permissions on the file $NSHOME/bin/dbchkd. This file is used to spawn dbsnapd processes for each device for which logging has been turned on in either the Shared or Custom property files.
To verify this problem, perform the following steps:
Change the directory to $NSHOME/bin (/opt/CSCOcwsi/bin).
Enter ls -al dbchkd
The expected output is: -rwsr-x-r-x 1 root bin 2113536 dbchkd
After installing SMU, the output will be: -rwxr-xr-x 1 bin bin 2113536 dbchkd
If the above output is displayed, change the permissions on the dbchkd file.
Change the permissions on the dbchkd file so that it is owned by root. To do this, enter the following commands:
chmod 4755 dbchkd
chown root dbchkd
A patch is being developed and will be posted to CCO no later than Friday September 11, 1998. When the patch becomes available, it can be found at the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/traffic-director
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: