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CiscoWorks LAN Management Solution 3.2 and earlier

Field Notice: CiscoWorks2000 Maintenance Release #2


August 17, 1999


Products Affected

Product

Remarks

CiscoWorks 2000

No remarks.

Problem Description

CiscoWorks2000 Maintenance Release #2 provides new device support and general enhancements for Resource Manager Essentials (RME) and CWSI Campus. Maintenance Release #2 may be applied to RME (versions 2.0 or 2.1) and CWSI Campus (versions 2.2. or 2.3). It includes Maintenance Release #1 and its year 2000 updates.

Cisco continues to offer, free-of-charge, CiscoWorks 2000 Maintenance Release #1 to any customer seeking to update RME and CWSI Campus products for year 2000 reasons. Maintenance Release #1 is available using part number: CWE+C-xx*-MAINT1 (*where "xx" indicates NT, SOL, AIX, or UX). Maintenance Release #2 is available to SMARTnet service contract subscribers via Cisco's CCO software planner pages, or their upgrade contract. For non-service contract holders, Maintenance Release #2 is available for a fee through your Cisco sales representative.

Maintenance Release #2 for WindowsNT and Solaris will start shipping in mid August 1999.

Customers who are registered users of CCO can download the software from the following URL:

http://www.cisco.com/kobayashi/sw-center/cw2000/cwwindows.shtml (registered customers only)

Problem Symptoms

New Device Support

  • 7120 and 7140 VPN routers

  • 8510, 8515, 2613 (RME only)

  • Catalyst 3500

  • RSFC for Catalyst 5000 and its Sup II-G/III-G cards

  • GSR 12000

  • 805 router

  • MSFC for Catalyst 6000

Background

Maintenance Release #2 Features

  • General patches to RME and CWSI Campus

  • All the patches, new device support, and year 2000 changes offered to Maintenance Release #1

  • Support for Microsoft Service Packs 4 and 5

  • Support for HP OpenView Network Node Manager version 6.0

Workaround/Solution

How to Apply Maintenance Release #2

Current products installed

Order the following to obtain most current product

Product received

CRM 1.1 **

CWSI 2.1 **

CWE+C-xx*-UPG1

Full CiscoWorks2000 (RME 2.2 / Campus 2.4); includes documentation, and will install on a clean machine.

CWSI Campus 2.2

RME 2.0

CWE+C-xx*-MAINT2

CiscoWorks2000 Maintenance Release #2 kit (RME 2.2 / Campus 2.4) upgrade CDs; no docs. Requires RME 2.0 or 2.1 and/or Campus 2.2 or 2.3 installed.

CWSI Campus 2.3

RME 2.1

CWE+C-xx*-MAINT2

CiscoWorks2000 Maintenance Release #2 kit (RME 2.2 / Campus 2.4); no docs. Requires RME 2.0 or 2.1 and/or Campus 2.2 or 2.3 installed.

CWSI Campus 2.2

RME 2.0

Year 2000 upgrade only to customers not covered by a service contract

CWE+C-xx*-MAINT1 (no charge)

CiscoWorks2000 Maintenance Release #1 kit (Essentials 2.1 and campus 2.3); no docs. Requires Essentials 2.0 and/or Campus 2.2 installed.

* "xx" is a place holder for OS type (NT, SOL, AIX, UX)

** Customers needing to upgrade should review the following document found at this URL: http://www.cisco.com/warp/customer/477/46.html

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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