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Cisco 6400 Series Broadband Aggregators

Field Notice: Outdated IDPROM Data in Cisco 6400


August 4, 1999



Products Affected

  • C6400-NSP-1

  • C6400-NRP-1

  • NLC-2OC3-SM

Problem Description

Cisco has determined that some IDPROMs for the Cisco 6400 shipped prior to June 29, 1999 may contain Pre-Release data in the IDPROM fields. This does not mean that the boards are of Pre-Release quality. In fact, no Pre-Release hardware has been distributed to revenue customers. All Cisco 6400 boards that were shipped as of June 29, 1999 contain the correct information on the IDPROM.

Problem Symptoms

Using the show hardware command will return incorrect part numbers due to incorrect IDPROM programming information on the board. This output will look like the board is a Pre-Release part even though no Pre-Release parts were received by revenue customers.

Background

In most of the Cisco 6400 boards, the data programmed in the IDPROM is outdated. As a result, Cisco has new boards that have gone through the entire production cycle, but have old part numbers and hardware revs programmed in the IDPROM. The actual label attached to each board contains the correct data.

Information on the boards that were affected:

  • The NSP-P and NSP-S on which old part numbers and rev was being programmed. The NSP-P has 73-2996-03, and the NSP-S has 73-2997-02.

  • On the OC3 line cards, the part number is correct, but the rev (A0) is outdated.

  • NRP had an error in the PCAmap which led to the part number being incorrectly programmed.

  • Only the FC3 and the DS3-NLC card have been correctly programmed.

Workaround/Solution

The faulty data that was programmed into the IDPROM on these boards does not affect product performance. There is no workaround for the mis-programmed data. All references to these cards in the field should be done by verifying the CLEI code on the faceplate of the card and by referencing the data in the "How to Identify Hardware Levels" section below.

How To Identify Hardware Levels

To find the correct Cisco part number without removing the card, look on the outside rail of the card and locate the CLEI code. Using the table below, locate the code to find the correct Cisco part number. You can also remove the card to find the correct Cisco part number.

Note:?The C6400-NSP-1 part number contains three boards with different 73-xxxx-xx numbers. Only the NSP-P and NSP-S boards had incorrect IDPROM information programmed on them. Also note that the NSP-P didn't change version numbers when the NSP-S went from -04 to -05, so the NSP-P will have two different CLEI numbers, depending on what version NSP-S you have.

Cisco Part Number

CLEI Code

C6400-NSP-1 NSP-P (Processor Board)

73-2996-04

BAC5DD0DAA

73-2996-05

BAC5DD0DAB

73-2996-05

BAC5DDVDAA

NSP-S (Switch Board)

73-2997-03

BAC5DD0DAA

73-2997-04

BAC5DD0DAB

73-2997-05

BAC5DDVDAA

C6400-NRP-1

73-3082-03

BAC5EE0DAA

73-3082-04

BAC5EE0DAB

73-3082-05

BAC5EE0DAC

73-3082-06

BAC5EE0DAD

NLC-2OC3-SM

73-2892-03

BAI7X10EAB

If the show hardware command returns any of the data listed below, then the hardware has been programmed with incorrect IDPROM data. Refer to the CLEI conversion table above. Any rev other than A0, A1, or B0 on any of the cards means that the board has incorrect IDPROM data.

NSP-P : 73-2996-03 rev (05, 07, F0)
NSP-S : 73-2997-02 rev (05, 07)
OC3 : the partnumber is correct, rev (01) is outdated
NRP : 73-3622-05 (until 04/08/99)
73-2342-06 (Rev 4 NRPs since 04/08/99)

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: