Cisco Interface Processors

Field Notice: Mandatory Memory Upgrade for VIP2-10, VIP2-15, and CX-FEIP2-2TX/2FX with Cisco IOS 12.0

May 14, 1999

Products Affected

  • VIP2-10

  • VIP2-15

  • CX-FEIP2-2TX

  • CX-FEIP2-2FX

Problem Description

The Versatile Interface Processor (VIP)models VIP2-10 and VIP2-15, and Fast Ethernet Interface Processor (FEIP) models CX-FEIP2-2TX and CX-FEIP2-2FX require additional memory when used with Cisco IOS? software version 12.0 and later.

These products currently have 8MB of DRAM (program memory). This has proven to be insufficient to operate with all versions of Cisco IOS 12.0 and later.

Note:?These products operate properly in all Cisco IOS releases prior to 12.0, including 11.1, 11.2, and 11.3. No memory upgrade is required for those releases.


The 8MB of DRAM available on current VIP2-10, VIP2-15, CX-FEIP2-2TX, and CX-FEIP2-2FX models is insufficient to operate with all versions of Cisco IOS 12.0 and later.

This upgrade does not apply to the following FEIPs:





The following VIP2 models are not affected:

  • VIP2-20

  • VIP2-40

  • VIP2-50

Problem Symptoms

If one of these interface processors is installed in your Cisco 7000 series or Cisco 7500 series router, and the router is running a Cisco IOS Release 12.0 software image, the following will display at system startup:

Cisco Inter-network Operating System Software
IOS (tm) VIP Software (SVIP-DW-M), Version 12.0(3) T, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-1999 by Cisco Systems, Inc.
Compiled Mon 22-Feb-99 17:37 by biff
Image text-base: 0x600108F0, data-base: 0x6025E000


CYASIC Error Interrupt register 0x20000000
CYASIC Other Interrupt register 0x0
CYBUS Error register 0x0, PKT Bus Error register 0x0
System Reload called from 0x600BF16C


In order to run Cisco IOS version 12.0 and later, Cisco Systems announces a memory upgrade kit for the above mentioned products. This memory upgrade kit increases the total program memory to 16MB.

In addition, those products still available for purchase, specifically the VIP2-15, will have the program memory increased to 16MB as default, effective May 17, 1999.

Part Number: V2-10/15/FE2-UPG=

Description: DRAM memory upgrade for VIP2-10, VIP2-15, CX-FEIP2-2TX, and CX-FEIP2-2FX

List Price: US $500

Availability of the upgrade kit: May 28, 1999

As of June 02, 1999, all new FEIP2s and VIP2-15s ordered directly from Manufacturing will ship with 16M of DRAM as a default configuration.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: