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Cisco Port Adapters

Field Notice: FN - 3028 - Port Adapter Compatibility for Cisco 7200 VXR Routers


Revised February 27, 2006

February 23, 1999


Products Affected

Product

Comments

HW Rev

PA-H

Supported, min. rev. required: 1.17

Below 1.17

PA-A3-OC3MM

Supported, min. rev. required: 2.0

Below 2.0

PA-A3-OC3SMI

Supported, min. rev. required: 2.0

Below 2.0

PA-A3-OC3SML

Supported, min. rev. required: 2.0

Below 2.0

SA-COMP/4

Not Supported in 7200 Series VXR Routers.

All

PA-2CE1/PRI-120

Not Supported in 7200 Series VXR Routers.

All

PA-2CE1/PRI-75

Not Supported in 7200 Series VXR Routers.

All

PA-2CT1/PRI

Not Supported in 7200 Series VXR Routers.

All

PA-2H

Supported, min. rev. required: 1.3

Below 1.3

PA-4E

Supported, min. rev. required: 1.14

Below 1.14

PA-4R

Not Supported in 7200 Series VXR Routers.

All

PA-4R-FDX

Not Supported in 7200 Series VXR Routers.

All

PA-5EFL

Supported, min. rev. required: 1.5

Below 1.5

PA-8E

Supported, min. rev. required: 1.14

Below 1.14

PA-8T-232

Supported, min. rev. required: 1.4

Below 1.4

PA-8T-V35

Supported, min. rev. required: 1.13

Below 1.13

PA-8T-X21

Supported, min. rev. required: 1.13

Below 1.13

PA-A3-E3

Supported, min. rev. required: 2.0

Below 2.0

PA-A3-T3

Supported, min. rev. required: 2.0

Below 2.0

PA-CT3/4T1

Not Supported in 7200 Series VXR Routers.

All

PA-F-MM

Not Supported in 7200 Series VXR Routers.

All

PA-F-SM

Not Supported in 7200 Series VXR Routers.

All

PA-F/FD-MM

Not Supported in 7200 Series VXR Routers.

All

PA-F/FD-SM

Not Supported in 7200 Series VXR Routers.

All

SA-COMP/1

Not Supported in 7200 Series VXR Routers.

All

Problem Description

Some Port Adapters currently used in Cisco 7200 routers will not function in Cisco 7200 VXR routers due to the new and higher speed PCI midplane unless the Port Adapter Arbiter erasable programmable logic device (EPLD) has been upgraded. The Arbiter EPLD change is necessary for correct operation and forward compatibility with 7200 VXR routers. The down-version Port Adapters will not be recognized, will fail diagnostics, and will not pass traffic. Not all affected port adapters are upgradeable, therefore some are not supported in the 7200 VXR routers. In addition, all other port adapters not addressed in this field notice are compatible with the 7200 and 7200 VXR routers and require no action or upgrade unless previously documented as not supported in the 7200 router platform. Those will also not be supported in the 7200 VXR routers. Details below. Backward compatibility with 7200 routers is maintained. There is no risk to customers who have 7200 routers.

Problem Symptoms

When port adapters without the arbiter EPLD upgrade are installed in a system with a Cisco 7200 VXR router, they will not operate properly. The down-version port adapters will not be recognized, will fail diagnostics, and will not pass traffic. There is no risk to customers who have Cisco 7200 routers.

The following is an example of a port adapter error message that requires a minimum hardware level in a Cisco 7200 VXR router:

%PA-3-REVNOTSUPPORTED: PA in slot2 (Ethernet) requires base h/w revision of (1.14) for this chassis

The following is an example of the error message of a port adapter that is not supported with a Cisco 7200 VXR router: Example for a PA-2CT1/PRI:

00:00:28: %OIR-6-INSCARD: Card inserted in slot 1, interfaces administratively shut down
00:00:29: %PA-3-NOTSUPPORTED: PA in slot1 (Channelized T1) is not supported on this chassis 
00:00:29: %PA-3-DEACTIVATED: port adapter in bay [1] powered off.
00:00:29: %PA-2-PABRIDGE: Failed to config bridge for PA 1

Example for a PA-F/FD-MM:

00:01:37: %OIR-6-INSCARD: Card inserted in slot 3, interfaces administratively shut down
00:01:38: %PA-3-NOTSUPPORTED: PA in slot3 (FD FDDI DAS (Multimode), PA-F/FD-MM) is not supported on this chassis
00:01:38: %PA-3-DEACTIVATED: port adapter in bay [3] powered off.
00:01:38: %PA-2-PABRIDGE: Failed to config bridge for PA 3

The show diag command will show that the port adapters are disabled. The following are two examples of this.

Router#show diag 1
Slot 1:
        Channelized T1 port adapter, 2 ports
        Port adapter is disabled unsuitable deactivated powered off
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware revision 1.1           Board revision A0
        Serial number     5105485       Part number    73-1565-05
        Test history      0x0           RMA number     00-00-00
        EEPROM format version 1
        EEPROM contents (hex):
          0x20: 01 07 01 01 00 4D E7 4D 49 06 1D 05 00 00 00 00
          0x30: 50 00 00 00 97 05 31 00 FF FF FF FF FF FF FF FF

Router#show diag 3
Slot 3:
        FD FDDI DAS (Multimode), PA-F/FD-MM port adapter, 1 port
        Port adapter is disabled unsuitable deactivated powered off
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware revision 1.13          Board revision A0
        Serial number     6688085       Part number    73-2138-03
        Test history      0x0           RMA number     00-00-00 
        EEPROM format version 1         
        EEPROM contents (hex):
          0x20: 01 31 01 0D 00 66 0D 55 49 08 5A 03 00 00 00 00
          0x30: 50 00 00 00 97 10 07 00 FF FF FF FF FF FF FF FF

Supported upgradeable port adapters affected by this change can be physically identified as listed in the table below. Please note that any part number previous to the numbers listed will require an upgrade.

PA-8E

New P/N - 800-02069-04

PA-4E

New P/N - 800-02070-04

PA-5EFL

New P/N - 800-01885-04

PA-8T-V35

New P/N - 800-01836-05

PA-8T-232

New P/N - 800-01835-05

PA-8T-X21

New P/N - 800-01837-05

PA-H

New P/N - 800-02747-06

PA-2H

New P/N - 800-03306-02

PA-A3-T3

New P/N - 800-02600-04

PA-A3-E3

New P/N - 800-02602-04

PA-A3-OC3 MM

New P/N - 800-02598-04

PA-A3-OC3 SMI

New P/N - 800-02595-04

PA-A3-OC3 SML

New P/N - 800-02596-04

Background

When port adaptors without the Arbiter EPLD upgrade are installed in a 7200 VXR router, they will not operate properly. The down-version Port Adapters will not be recognized, will fail diagnostics and will not pass traffic. Not all port adapters are upgradeable or supported in the 7200 VXR router.

The Cisco 7200 VXR routers support all port adapters supported on the Cisco 7200, except for following:

FDDI Port Adapters:

  • PA-F-MM

  • PA-F-SM

  • PA-F/FD-MM

  • PA-F/FD-SM

Token Ring Interface:

  • PA-4R

  • PA-4R-FDX

Channelized T1/E1 Port Adapters:

  • PA-2CT1/PRI

  • PA-2CE1/PRI-75

  • PA-2CE1/PRI-120

Channelized DS3 Port Adapter:

  • PA-CT3/4T1 (dual wide)

Compression Hardware Accelerator:

  • SA-COMP/1

  • SA-COMP/4

The following port adapters are supported with Cisco 7200 VXR routers and require the minimum hardware revision listed below:

  • PA-8E, Rev. 1.14

  • PA-4E, Rev. 1.14

  • PA-5EFL, Rev. 1.5

  • PA-8T-V35, Rev. 1.13

  • PA-8T-232, Rev. 1.4

  • PA-8T-X21, Rev. 1.13

  • PA-1H, Rev. 1.17

  • PA-2H, Rev. 1.3

  • PA-A3-T3, Rev. 2.0

  • PA-A3-E3, Rev. 2.0

  • PA-A3-OC3 MM, Rev. 2.0

  • PA-A3-OC3 SMI, Rev. 2.0

  • PA-A3-OC3 SML, Rev. 2.0

All other port adapters not listed are compatible with Cisco 7200 and 7200 VXR routers unless previously documented as not supported in the Cisco 7200 router. Those port adapters will not be supported in the Cisco 7200 VXR router.

There is no risk to customers who have Cisco 7200 routers (non-VXR routers).

Workaround/Solution

There is no risk or exposure to the installed base of 7200 routers or to new 7200 routers.

This change pertains only to 7200 VXR routers currently installed that may have older version port adapter spares or the port adapters from existing 7200 non-VXR routers are planned for use in the VXR.

New 7200 VXR routers will be shipping with the required port adapter revision.

Replacement Order Information

No specific exchange program exists to replace non-compatible Port Adapters defined in this field notice. Affected customers should order later-revision Port Adapters through normal sales channels.

Note: RMAs are not authorized with reference to this field notice and the affected port adapters.

Revision History

Revision

Date

Comment

1.8

27-FEB-2006

Added section "Replacement Order Infomation".

1.7

01-FEB-2006

Updated Products Affected, Product Description, Problem Symptoms and the Workaround section.

1.6

14-SEP-2005

Maintenance update.

1.5

11-APRIL-2005

Maintenance update.

1.4

15-MAY-2003

Maintenance update.

1.3

29-OCT-2001

Maintenance update.

1.2

19-MAR-2001

Maintenance update.

1.1

18-MAY-1999

Maintenance update.

1.0

23-FEB-1999

Initial Public Release

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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