April 10, 1998
This field notice affects the following products:
The MICA portware version 126.96.36.199 can cause the MICA modems to go into a state where they will not recover from errors without reflashing the modems or reloading the access server.
Several DDTS's have been logged against the software including:
CSCdj91951, CSCdj87845, and CSCdj93210.
A fix for this problem is planned for the next scheduled release 188.8.131.52. Until this version is available, Cisco recommends continued usage of the 184.108.40.206 version.
Verification of Code Version
Performing the command, show modem version will provide the version of portware running on the MICA modems.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
Receive Email Notification For New Field Notices
Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.