Guest

Cisco AS5300 Series Universal Gateways

Field Notice: MICA Modem Code 2.2.5.0


April 10, 1998


Products Affected

This field notice affects the following products:

  • AS5200

  • AS5300

  • AS5800

  • AccessPath LS-3

  • AccessPath TS-3

Problem Description

The MICA portware version 2.2.5.0 can cause the MICA modems to go into a state where they will not recover from errors without reflashing the modems or reloading the access server.

Problem Symptoms

Several DDTS's have been logged against the software including:

CSCdj91951, CSCdj87845, and CSCdj93210.

Workaround/Solution

A fix for this problem is planned for the next scheduled release 2.3.1.0. Until this version is available, Cisco recommends continued usage of the 2.2.3.0 version.

Verification of Code Version

Performing the command, show modem version will provide the version of portware running on the MICA modems.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.