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Cisco Unified Contact Center Enterprise

Cisco IP Contact Center Reporting Guide

Document ID: 20503

Updated: Aug 02, 2007

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Introduction

Refer to the links in the Related Information section for information on Cisco IP Contact Center (IPCC) reporting.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

This document is not restricted to specific software and hardware versions.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

IPCC Reporting

Refer to these documents for information on Cisco IP Contact Center (IPCC) reporting:

Related Information

Updated: Aug 02, 2007
Document ID: 20503