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Cisco TelePresence Video Communication Server Session Initiation Protocol Denial of Service Vulnerabilities

Advisory ID: cisco-sa-20120229-vcs

http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20120229-vcs

Revision 1.0

For Public Release 2012 Februrary 29 16:00  UTC (GMT)


Summary

Cisco TelePresence Video Communication Servers running software versions prior to X7.0.1 contain vulnerabilities that could allow an attacker to cause a denial of service (DoS) condition.

Cisco has released free software updates that address these vulnerabilities.  There are no workarounds that mitigate these vulnerabilities.

This advisory is available at the following link: http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20120229-vcs

Affected Products

Vulnerable Products

These vulnerabilities affect all three variants (Control, Expressway, and Starter Pack Express) of Cisco TelePresence Video Communication Server.

Products Confirmed Not Vulnerable

No other Cisco products are currently known to be affected by these vulnerabilities.

Details

Cisco TelePresence Video Communication Server extends the benefits of face-to-face video collaboration across networks and organizations by supporting any-to-any video and telepresence communications.

Software versions prior to X7.0.1 contain vulnerabilities that could cause a crash of the affected device and result in a DoS condition. These vulnerabilities are triggered by a crafted Session Initiation Protocol (SIP) packet that is sent to an affected device on either TCP and UDP ports 5060 or 5061.

These vulnerabilities are documented in Cisco bug ID CSCtr20426 (registered customers only) and CSCtq73319 (registered customers only), and have been assigned Common Vulnerability and Exposure (CVE) IDs CVE-2012-0330 and CVE-2012-0331, respectively.

Vulnerability Scoring Details

Cisco has scored the vulnerabilities in this advisory based on the Common Vulnerability Scoring System (CVSS). The CVSS scoring in this security advisory is in accordance with CVSS version 2.0.

CVSS is a standards-based scoring method that conveys vulnerability severity and helps organizations determine the urgency and priority of a response.

Cisco has provided a base and temporal score. Customers can also compute environmental scores that help determine the impact of the vulnerability in their own networks.

Cisco has provided additional information regarding CVSS at the following link:

http://www.cisco.com/web/about/security/intelligence/cvss-qandas.html

Cisco has also provided a CVSS calculator to compute the environmental impact for individual networks at the following link:

http://intellishield.cisco.com/security/alertmanager/cvss



CSCtr20426 - Error while processing malformed SIP message

Calculate the environmental score of CSCtr20426

CVSS Base Score - 7.8

Access Vector

Access Complexity

Authentication

Confidentiality Impact

Integrity Impact

Availability Impact

Network

Low

None

None

None

Complete

CVSS Temporal Score - 6.4

Exploitability

Remediation Level

Report Confidence

Functional

Official-Fix

Confirmed



CSCtq73319 - Tandberg SIP INVITE vulnerability

Calculate the environmental score of CSCtq73319

CVSS Base Score - 7.8

Access Vector

Access Complexity

Authentication

Confidentiality Impact

Integrity Impact

Availability Impact

Network

Low

None

None

None

Complete

CVSS Temporal Score - 6.4

Exploitability

Remediation Level

Report Confidence

Functional

Official-Fix

Confirmed

Impact

Successful exploitation of these vulnerabilities could result in a system crash that may lead to a DoS condition.

Software Versions and Fixes

When considering software upgrades, customers are advised to consult the Cisco Security Advisories and Responses archive at http://www.cisco.com/go/psirt and review subsequent advisories to determine exposure and a complete upgrade solution.

In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.

These vulnerabilities have been fixed in the X7.0.1 version of the software.

Workarounds

There are no workarounds available that mitigate these vulnerabilities.

Additional mitigations that can be deployed on Cisco devices within the network are available in the Cisco Applied Intelligence companion document for this advisory: http://tools.cisco.com/security/center/content/CiscoAppliedMitigationBulletin/cisco-amb-20120229-vcs.

In order to improve the security posture of their installations, users are recommended to consult the Cisco TelePresence Hardening Guide, which is available at: http://www.cisco.com/web/about/security/intelligence/TP_Harden_Guide_wp.html.

Obtaining Fixed Software

Cisco has released free software updates that address vulnerabilities described in this advisory. Prior to deploying software, customers are advised to consult their maintenance providers or check the software for feature set compatibility and known issues that are specific to their environments.

Customers may only install and expect support for feature sets they have purchased. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license at http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html, or as set forth at http://www.cisco.com/public/sw-center/sw-usingswc.shtml.

Do not contact psirt@cisco.com or security-alert@cisco.com for software upgrades.

Customers with Service Contracts

Customers with contracts should obtain upgraded software through their regular update channels. For most customers, upgrades should be obtained through the Software Center on Cisco.com at http://www.cisco.com.

Customers using Third Party Support Organizations

Customers with Cisco products that are provided or maintained through prior or existing agreements with third-party support organizations, such as Cisco Partners, authorized resellers, or service providers, should contact that organization for assistance with the appropriate course of action.

The effectiveness of any workaround or fix depends on specific customer situations, such as product mix, network topology, traffic behavior, and organizational mission. Because of the variety of affected products and releases, customers should consult their service providers or support organizations to ensure that any applied workaround or fix is the most appropriate in the intended network before it is deployed.

Customers without Service Contracts

Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco Technical Assistance Center (TAC):

  • +1 800 553 2447 (toll free from within North America)
  • +1 408 526 7209 (toll call from anywhere in the world)
  • e-mail: tac@cisco.com

Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade. Customers without service contracts should request free upgrades through the TAC.

Refer to Cisco Worldwide Contacts at http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html for additional TAC contact information, including localized telephone numbers, instructions, and e-mail addresses for support in various languages.

Exploitation and Public Announcements

The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.

These vulnerabilities were found during internal testing.

Status of this Notice: Final

THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.

A stand-alone copy or Paraphrase of the text of this document that omits the distribution URL in the following section is an uncontrolled copy, and may lack important information or contain factual errors.


Distribution

This advisory is posted on Cisco Security Intelligence Operations at the following link:

http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20120229-vcs

Additionally, a text version of this advisory is clear signed with the Cisco PSIRT PGP key and circulated among the following e-mail addresses:

  • cust-security-announce@cisco.com
  • first-bulletins@lists.first.org
  • bugtraq@securityfocus.com
  • vulnwatch@vulnwatch.org
  • cisco@spot.colorado.edu
  • cisco-nsp@puck.nether.net
  • full-disclosure@lists.grok.org.uk

Future updates of this advisory, if any, will reside on Cisco.com but may not be announced on mailing lists. Users can monitor this advisory's URL for any updates.


Revision History

Revision 1.0 2012-February-29 Initial public release

Cisco Security Procedures

Complete information about reporting security vulnerabilities in Cisco products, obtaining assistance with security incidents, and registering to receive security information from Cisco is available on Cisco.com at http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html. This web page includes instructions for press inquiries regarding Cisco Security Advisories. All Cisco Security Advisories are available at http://www.cisco.com/go/psirt.