Advisory ID: cisco-sa-20030126-ms02-061
For Public Release 2003 January 26 05:30 UTC (GMT)
This advisory describes a vulnerability that affects Cisco products and applications incorporating the use of the Microsoft SQL Server 2000 or the Microsoft SQL Server 2000 Desktop Engine (MSDE 2000).
A number of vulnerabilities that have been discovered that enable an attacker to execute arbitrary code or perform a denial of service against the server. These vulnerabilities were discovered and publicly announced by Microsoft in their Microsoft Security Bulletins MS02-039, MS02-056, and MS02-061.
All Cisco products and applications that are using unpatched Microsoft SQL Server 2000 or MSDE 2000 are vulnerable.
This advisory is available at http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20030126-ms02-061.
To determine if a product is vulnerable, review the list below. If the software versions or configuration information are provided, then only those combinations are vulnerable.
- Cisco CallManager 3.3(x)
- Cisco Unity 3.x, 4.x
- Cisco Building Broadband Service Manager 5.1
No other Cisco product is currently known to be affected by this vulnerability.
Cisco has not provided scores for the vulnerabilities in this advisory based on the Common Vulnerability Scoring System (CVSS). At the time of original publication CVSS scoring in Cisco Security publications had not been adopted.
According to Microsoft, the vulnerabilities range from an attacker gaining additional privileges on a SQL server to gaining control over the SQL Server. Additionally the MS SQL "Sapphire" Worm is known to exploit this same vulnerability which can result in degraded network performance as the worm attempts to propagate.
Cisco has released free software updates that address these vulnerabilities. Prior to deploying software, customers should consult their maintenance provider or check the software for feature set compatibility and known issues specific to their environment.
Customers may only install and expect support for the feature sets they have purchased. By installing, downloading, accessing or otherwise using such software upgrades, customers agree to be bound by the terms of Cisco's software license terms found at
, or as otherwise set forth at Cisco.com Downloads at
Do not contact firstname.lastname@example.org or email@example.com for software upgrades
Customers with contracts should obtain upgraded software through their regular update channels. For most customers, this means that upgrades should be obtained through the Software Center on Cisco's worldwide website at
Customers whose Cisco products are provided or maintained through prior or existing agreements with third-party support organizations, such as Cisco Partners, authorized resellers, or service providers should contact that support organization for guidance and assistance with the appropriate course of action in regards to this advisory.
The effectiveness of any workaround or fix is dependent on specific customer situations, such as product mix, network topology, traffic behavior, and organizational mission. Due to the variety of affected products and releases, customers should consult with their service provider or support organization to ensure any applied workaround or fix is the most appropriate for use in the intended network before it is deployed.
Customers who purchase direct from Cisco but do not hold a Cisco service contract, and customers who purchase through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should acquire upgrades by contacting the Cisco Technical Assistance Center (TAC). TAC contacts are as follows.
- +1 800 553 2447 (toll free from within North America)
- +1 408 526 7209 (toll call from anywhere in the world)
- e-mail: firstname.lastname@example.org
Customers should have their product serial number available and be prepared to give the URL of this notice as evidence of entitlement to a free upgrade. Free upgrades for non-contract customers must be requested through the TAC.
Refer to http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html for additional TAC contact information, including localized telephone numbers, and instructions and e-mail addresses for use in various languages.
This issue is being exploited actively and has been discussed in numerous public announcements and messages.
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A stand-alone copy or Paraphrase of the text of this document that omits the distribution URL in the following section is an uncontrolled copy, and may lack important information or contain factual errors.
This advisory is posted on Cisco's worldwide website at:
In addition to worldwide web posting, a text version of this notice is clear-signed with the Cisco PSIRT PGP key and is posted to the following e-mail and Usenet news recipients.
Future updates of this advisory, if any, will be placed on Cisco's worldwide website, but may or may not be actively announced on mailing lists or newsgroups. Users concerned about this problem are encouraged to check the above URL for any updates.
||Initial Public Release
||Added new link (first link) under Details section.
||Added new information in Cisco Building Broadband Service Manager section.
||Added text to include MSDE 2000.
||Removed ICM and Cisco E-mail Manager from Affected Products as they are not vulnerable to this issue.
||Removed 5.0 from vulnerable versions of BBSM, updated Unity fixes with a more detailed link.