Advisory ID: cisco-sa-20020409-aironet-telnet
For Public Release 2002 April 9 16:00 UTC (GMT)
It is possible to cause a denial-of-service attack if Cisco Aironet
products have Telnet access enabled. Telnet access is the only requirement for
such an attack; there are no additional conditions.
The workaround for this vulnerability is to disable Telnet access.
No other Cisco product is vulnerable.
This advisory is available at
This section provides details on affected products.
All releases up to, but excluding, 11.21 are vulnerable. The following
hardware products are affected.
Cisco Aironet Access Point 340 and 350
Cisco Aironet Bridge 350
Products not affected are:
Cisco Aironet Bridge 340
Cisco Aironet 4800 Series
Cisco Aironet 4500 Series and 3500 Series
Cisco Aironet 3100 Series
No other Cisco products are currently known to be affected by these
This vulnerability is documented as Cisco Bug ID
It is possible to cause Cisco Aironet products to reboot if Telnet
access is enabled and a password is required for authorization. This can be
accomplished by providing an invalid username and password. This vulnerability
cannot be triggered via the web interface.
Cisco has provided scores for the vulnerabilities in this advisory based on the Common Vulnerability Scoring System (CVSS). The CVSS scoring in this Security Advisory is done in accordance with CVSS version 2.0.
CVSS is a standards-based scoring method that conveys vulnerability severity and helps determine urgency and priority of response.
Cisco has provided a base and temporal score. Customers can then compute environmental scores to assist in determining the impact of the vulnerability in individual networks.
Cisco has provided an FAQ to answer additional questions regarding CVSS at
Cisco has also provided a CVSS calculator to help compute the environmental impact for individual networks at
By repeatedly exploiting this vulnerability an attacker can cause
denial of service.
This vulnerability is fixed in release 11.21, which is available now.
The workaround is to disable Telnet access. You can accomplish this by
following the link, via the web interface, path to reach the Console/Telnet
On the Summary Status page, click Setup.
On the Setup page, click Console/Telnet in the
Services section of the page.
On that page, click on the radio button for Disable
Note: You must use the web interface or be connected on the console since
you will be unable to save your changes if you are using Telnet. After
disabling Telnet, your Telnet session will be terminated.
Cisco has made free software available to address this vulnerability
for affected customers. Prior to deploying software, customers should consult
their maintenance provider or check the software for feature set compatibility
and known issues specific to their environment.
Customers may only install and expect support for the feature sets they
have purchased. By installing, downloading, accessing or otherwise using such
software upgrades, customers agree to be bound by the terms of Cisco's software
license terms found at
or as otherwise set forth at Cisco.com Downloads at
Do not contact either "email@example.com" or "firstname.lastname@example.org"
for software upgrades.
Customers with contracts should obtain upgraded software through their
regular update channels. For most customers, this means that upgrades should be
obtained through the Software Center on Cisco's worldwide website at
Customers whose Cisco products are provided or maintained through prior
or existing agreement with third-party support organizations such as Cisco
Partners, authorized resellers, or service providers should contact that
support organization for guidance and assistance with the appropriate course of
action in regards to this advisory.
The effectiveness of any workaround or fix is dependent on specific
customer situations such as product mix, network topology, traffic behavior,
and organizational mission. Due to the variety of affected products and
releases, customers should consult with their service provider or support
organization to ensure any applied workaround or fix is the most appropriate
for use in the intended network before it is deployed.
Customers who purchase direct from Cisco but who do not hold a Cisco
service contract and customers who purchase through third-party vendors but are
unsuccessful at obtaining fixed software through their point of sale should get
their upgrades by contacting the Cisco Technical Assistance Center (TAC). TAC
contacts are as follows.
+1 800 553 2447 (toll free from within North America)
+1 408 526 7209 (toll call from anywhere in the world)
Have your product serial number available and give the URL of this
notice as evidence of your entitlement to a free upgrade. Free upgrades for
non-contract customers must be requested through the TAC.
for additional TAC contact information, including special localized telephone
numbers and instructions and e-mail addresses for use in various
This issue was reported to Cisco by a customer. Cisco PSIRT is not
aware of any malicious exploitation or public discussion of this vulnerability.
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
A stand-alone copy or Paraphrase of the text of this document that omits the distribution URL in the following section is an uncontrolled copy, and may lack important information or contain factual errors.
This notice will be posted on Cisco's worldwide website at
In addition to worldwide web posting, a text version of this notice is
clear-signed with the Cisco PSIRT PGP key and is posted to the following e-mail
and Usenet news recipients:
email@example.com (includes CERT/CC)
Various internal Cisco mailing lists
Future updates of this notice, if any, will be placed on Cisco's
worldwide web server, but may or may not be actively announced on mailing lists
or newsgroups. Users concerned about this problem are encouraged to check the
URL given above for any updates.
Initial Public Release