Advisory ID: cisco-sa-20010517-arrowpoint-ftp
For Public Release 2001 May 17 15:00 UTC (GMT)
The Cisco Content Service Switch (CSS) 11000 series switches do not enforce the correct restrictions for a non privileged user opening an FTP connection to them. All users with valid accounts can use the GET and PUT commands to read and write any file on the system. This vulnerability results in users gaining access to secure data.
This vulnerability is documented as Cisco bug ID CSCdt64682.
This advisory will be posted at http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20010517-arrowpoint-ftp.
This section provides details on affected products.
The CSS 11000 series switches (formerly known as Arrowpoint), consist of the CSS 11050, CSS 11150 and CSS 11800 hardware platforms. They run the Cisco WebNS Software.
All switches running the following WebNS software revisions are affected by this vulnerability
- earlier than 4.01B23s
- earlier than 4.10B13s
To determine your software revision, type version at the command line prompt.
No other Cisco products are currently known to be affected by these vulnerabilities.
A non privileged user (user account without administrative privileges) can open an FTP connection to a CSS 11000 series switch and use GET and PUT FTP commands, with no user level restrictions enforced.
This vulnerability is documented as Cisco bug ID CSCdt64682, which requires a CCO account to view.
Cisco has provided scores for the vulnerabilities in this advisory based on the Common Vulnerability Scoring System (CVSS). The CVSS scoring in this Security Advisory is done in accordance with CVSS version 2.0.
CVSS is a standards-based scoring method that conveys vulnerability severity and helps determine urgency and priority of response.
Cisco has provided a base and temporal score. Customers can then compute environmental scores to assist in determining the impact of the vulnerability in individual networks.
Cisco has provided an FAQ to answer additional questions regarding CVSS at
Cisco has also provided a CVSS calculator to help compute the environmental impact for individual networks at
A non privileged user can gain access to files on the switch they normally would not have access to. This vulnerability can be minimized by restricting ftp access to the CSS 11000 series switch.
This vulnerability has been fixed in the following Cisco WebNS software revisions
- 4.01B23s or later
- 4.10B13s or later
Cisco has made free software available to address this vulnerability for affected customers. Prior to deploying software, customers should consult their maintenance provider or check the software for feature set compatibility and known issues specific to their environment.
Customers may only install and expect support for the feature sets they have purchased. By installing, downloading, accessing or otherwise using such software upgrades, customers agree to be bound by the terms of Cisco's software license terms found at http://www.cisco.com/public/sw-license-agreement.html, or as otherwise set forth at Cisco.com Downloads at http://www.cisco.com/public/sw-center/sw-usingswc.shtml.
Do not contact either "email@example.com" or "firstname.lastname@example.org" for software upgrades.
Customers with contracts should obtain upgraded software through their regular update channels. For most customers, this means that upgrades should be obtained through the Software Center on Cisco's worldwide website at http://www.cisco.com.
Customers whose Cisco products are provided or maintained through prior or existing agreement with third-party support organizations such as Cisco Partners, authorized resellers, or service providers should contact that support organization for guidance and assistance with the appropriate course of action in regards to this advisory.
The effectiveness of any workaround or fix is dependent on specific customer situations such as product mix, network topology, traffic behavior, and organizational mission. Due to the variety of affected products and releases, customers should consult with their service provider or support organization to ensure any applied workaround or fix is the most appropriate for use in the intended network before it is deployed.
Customers who purchase direct from Cisco but who do not hold a Cisco service contract and customers who purchase through third-party vendors but are unsuccessful at obtaining fixed software through their point of sale should get their upgrades by contacting the Cisco Technical Assistance Center (TAC). TAC contacts are as follows.
- +1 800 553 2447 (toll free from within North America)
- +1 408 526 7209 (toll call from anywhere in the world)
- e-mail: email@example.com
Have your product serial number available and give the URL of this notice as evidence of your entitlement to a free upgrade. Free upgrades for non-contract customers must be requested through the TAC.
Refer to http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml for additional TAC contact information, including special localized telephone numbers and instructions and e-mail addresses for use in various languages.
The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities described in this advisory.
This vulnerability was reported to Cisco by a Cisco customer.
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
A stand-alone copy or Paraphrase of the text of this document that omits the distribution URL in the following section is an uncontrolled copy, and may lack important information or contain factual errors.
This advisory will be posted on Cisco's worldwide website at http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20010517-arrowpoint-ftp.
In addition to worldwide web posting, a text version of this notice is clear-signed with the Cisco PSIRT PGP key and is posted to the following e-mail and Usenet news recipients.
- firstname.lastname@example.org (includes CERT/CC)
- Various internal Cisco mailing lists
Future updates of this advisory, if any, will be placed on Cisco's worldwide website, but may or may not be actively announced on mailing lists or newsgroups. Users concerned about this problem are encouraged to check the above URL for any updates.
Initial public release.