Cisco Security Advisory
Click Icon to Copy Verbose Score
AV:N/AC:M/Au:N/C:N/I:P/A:N/E:F/RL:OF/RC:C
-
A vulnerability in the /system/egain/chat/entrypoint script of Cisco Unified Web and E-mail Interaction Manager could allow an unauthenticated, remote attacker to inject malicious XML entities.
The vulnerability is due to inadequate input validation. An attacker could exploit this vulnerability by spoofing an XML external entity.
Cisco has confirmed the vulnerability in a security notice and software updates are available.
To exploit this vulnerability, an attacker must spoof an XML external entity on the targeted device. It is likely that the device would reside on trusted, internal networks that the attacker may need to access. This access requirement may reduce the likelihood of a successful exploit.
Cisco indicates through the CVSS score that functional exploit code exists; however, the code is not known to be publicly available.
-
Customers are advised to consult Cisco bug ID CSCuj43080 for the most complete list of affected product versions.
Vulnerable Products
At the time this alert was first published, Cisco Unified Web and E-mail Interaction Manager version 9.0(1) was vulnerable. Later releases may also be vulnerable.Products Confirmed Not Vulnerable
No other Cisco products are currently known to be affected by these vulnerabilities.
-
Administrators are advised to apply the appropriate updates.
Administrators are advised to allow only trusted users to have network access.
Administrators are advised to monitor affected systems.
-
Cisco customers with active contracts should contact their Cisco support team for assistance in upgrading to a software version that includes fixes for this vulnerability. Cisco customers without contracts may contact the Cisco Technical Assistance Center at 1-800-553-2447 or 1-408-526-7209 or via email at tac@cisco.com for assistance.
-
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
-
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
-
Show LessVersion Description Section Status Date 1.0 Cisco Unified Web and E-mail Interaction Manager contains a vulnerability that could allow an unauthenticated, remote attacker to inject malicious XML entities. Updates are not available. NA Final 2014-May-19
-
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
A stand-alone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy, and may lack important information or contain factual errors. The information in this document is intended for end-users of Cisco products.