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Cisco TelePresence Manager

CTM FAQ: Can the daily maintenance time of the Cisco TelePresence Manager be changed?

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Document ID: 116617

Updated: Oct 11, 2013

Contributed by Chad Johnson and Paula Talamo, Cisco TAC Engineers.

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Introduction

This document describes the functionality of the Cisco TelePresence Manager daily maintenance schedule. The information outlined applies to all versions of the TelePresence Manager.

Can the daily maintenance time of the Cisco TelePresence Manager be changed?

The Cisco TelePresence Manager runs a daily maintenance cycle which manually synchronizes new bookings from either Microsoft Exchange or IBM Domino. The daily maintenance cycle is tied to the time configured for the Database Backup Schedule. If you change the time of the database backup schedule, this alters the time of the daily maintenance cycle. For example, the TelePresence Manager database backup is configured to run daily at 23:00 or 11:00 PM local time. This will cause the daily maintenance cycle to run daily at the same time of 23:00 or 11:00 PM local time.

The Database Backup Schedule can be modified using the TelePresence Manager web interface under the Configure -> Database settings. Then choose the Backup tab in the right pane and click Change.

Note: The backup schedule includes the option for a Daily or Weekly backup.  If a weekly schedule is chosen, this does not affect the day that the maintenance cycle is run, as it continues to run at the configured time each day.

Note: When you click Back Up Now, it does not manually start the daily maintenance cycle. The workaround to force daily maintenance is to change the backup schedule to a time at least ten minutes later in the day.

Caution: The use of the above workaround to force the daily maintenance cycle to start causes the TelePresence Manager to create a backup and run the daily maintenance cycle. It is recommended that this be performed when no active meetings exist.

Related Information

Updated: Oct 11, 2013
Document ID: 116617