TMS Scheduling Interface in the User Self-Service Portal Configuration Example

Available Languages

Download Options

  • PDF     (65.5 KB)
    View with Adobe Reader on a variety of devices
  • ePub     (122.1 KB)
    View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
  • Mobi (Kindle)     (197.7 KB)
    View on Kindle device or Kindle app on multiple devices
Updated:May 16, 2017
Document ID:118480

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

    Introduction

    This document describes a feature introduced in Cisco Unified Communications Manager (CUCM) Release 10.5 to configure CUCM to open the Cisco TelePresence Management Suite (TMS) User Portal within the Conferencing tab of the Self Care Portal.

    Prerequisites

    Requirements

    Cisco recommends that you have knowledge of these topics:

    • CUCM Release 10.5
    • TMS Booking Portal

    Components Used

    This document is restricted to CUCM Release 10.5.

    The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

    Configure

    Complete these steps:

    1. Obtain the link for the booking URL. The default is:

      https://IP_ADDR_OF_TMS/tmsagent/tmsportal/?locale=en_US#1
      or
      https://FQDN_OF_TMS/tmsagent/tmsportal/?locale=en_US#1

      This URL can be custom if performed on the Internet Information Services (IIS) level. Customization of the IIS is not recommended by Cisco.

    2. In order to create service for the Video Conference Scheduling Portal, choose User Management > User Settings > UC Service.
    3. Configure the parameters for the TMS Schedule URL (Portal URL) as shown in this screenshot.
    4. In order to create the service profile, you can select different services as per the requirements. Choose Video Conference Booking from the Primary drop-down list in order to ensure the Video Conference schedule portal appears.

    5. After you create the service profile, apply it to all users for which you want this service to appear. This configuration is under System Enterprise Parameters > Self Care Portal Parameters.

      Note: If the TMS User Portal does not appear properly in the Self Care Portal, the browser might not support this function. In this case, choose Show as Browser Popup. TMS needs a valid trusted certificate for the Show in Conferencing tab to work.

      The configuration results are shown here.

    Verify

    There is currently no verification procedure available for this configuration.

    Troubleshoot

    There is currently no specific troubleshooting information available for this configuration.

    TAC Authored

    Contributed by Cisco Engineers

    • Vivek Kumar Singh
      Cisco TAC Engineer

    Was this Document Helpful?

    FeedbackFeedback

    Contact Cisco

    This Document Applies to These Products