Why can I only place point-to-point calls on my TANDBERG Codec?

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Updated:April 23, 2015
Document ID:112446

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Introduction

This article relates to the Cisco TelePresence System Codec C90, Cisco TelePresence System Codec C60, Cisco TelePresence System Codec C40 and Cisco TelePresence System EX90 products.

Q. Why can I only place point-to-point calls on my TANDBERG Codec?

A. This answer is valid for the following products:

TANDBERG EX90

TANDBERG Codec C40

TANDBERG Codec C60

TANDBERG Codec C90

You will need to have the MultiSite option installed to place MultiSite calls.

Check your options from the TelePresence Product System information menu

  1. Open the Home menu and go to: Settings > System information.

  2. Make sure MultiSite is listed in the Software > Options installed

Check your options using an API command

Log into the TANDBERG Codec C90 as admin using SSH (Secure Shell):

  1. Execute the API command: xStatus SystemUnit

  2. Make sure the MultiSite option is listed as True.

Related Information

Revision History

Revision Publish Date Comments
1.0
23-Apr-2015
Initial Release

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