Before following the steps in this article, check if your computer has a stable Internet connection and the SPA-962 is registered properly to your VOIP provider. If you do not have a stable Internet connection with your modem, kindly contact your Internet Service Provider (ISP). The correct date and time will be displayed only if there is an NTP server set on the VoIP device.
Access the web based setup page of the SPA-962. Verify the IP address through the LCD. Click on the Menu button then press 9. It should show you the DHCP IP address. Open a browser and type that in the Address bar.
Click on Admin Login and then advanced.
Note: The SPA962 does not have a username and password by default. If you are asked for a username and password, it means that the SPA962 is locked. You need to verify this with your VoIP provider.
Go to the System tab and under Optional Network Configuration, put the primary DNS server and Secondary DNS server (optional).
Go to Regional Tab and under miscellaneous section, select the appropriate time zone and hit submit all changes.
The correct date and time will now be displayed correctly on the LCD screen of the SPA-962.