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Cisco Small Business IP Phones

Enabling Call Pickup

Document ID: 108757

Updated: Dec 12, 2008

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Contents

Introduction
How can I enable the Call Pickup feature?
Related Information

Introduction


This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.

Q. How can I enable the Call Pickup feature?

A.

Configuring Call Pickup on SPA-941/942

Step 1:
Dial "*36" and wait for Enter Pick up number message on the LCD screen of the remote phone.

Step 2:
Dial the EXT number of the phone that is ringing. The number should display on the LCD screen of the remote phone.

Step 3:
Once you see the EXT number on the LCD screen, press the dial soft key. You will now be able to pick up the call from another extension.

Note: The phone will stop ringing once you pick up the call.

Related Information

Updated: Dec 12, 2008
Document ID: 108757