This article is one in a series to assist in the setup,
troubleshooting, and maintenance of Cisco Small Business products.
Technical Tips Conventions for more information on document
What can I do if I am getting a busy tone when making a call using my
wireless IP phone?
A. If you are getting a busy tone when trying to make a call, this may be
due to a SKYPE or PC application that has not yet started, a USB cable that is
not plugged in, a PC that is on standby/hibernate mode, or another party is
offline. To resolve this, follow these instructions:
Make sure both SKYPE and the PC application are
started on the PC and running properly.
Make sure the phone is set up correctly.
Wait for the remote party to be online.