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Cisco Small Business IP Phones

Cordless Internet Telephony Kit Busy Tone

Document ID: 108713

Updated: Dec 12, 2008

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Introduction

This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Q. What can I do if I am getting a busy tone when making a call using my wireless IP phone?

A. If you are getting a busy tone when trying to make a call, this may be due to a SKYPE or PC application that has not yet started, a USB cable that is not plugged in, a PC that is on standby/hibernate mode, or another party is offline. To resolve this, follow these instructions:

  1. Make sure both SKYPE and the PC application are started on the PC and running properly.
  2. Make sure the phone is set up correctly.
  3. Wait for the remote party to be online.

Related Information

Updated: Dec 12, 2008
Document ID: 108713