Process Orchestrator: Cannot Browse to MyTask when Viewing a Task

Introduction

This document describes the issue when an end user cannot browse to the MyTask page when viewing a Task.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on Cisco Process Orchestrator.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Problem

While on a task page in the web console, the user receives the Operation is not valid due to the current state of the object IIS/ASP error message when browsing to MyTasks. This can occur if the user is looking at a task with a lot of input; specifically, checkboxes. This is due to a default setting by Microsoft IIS designed to prevent attacks on web servers.

Solution

Complete these steps in order to edit the TEOWebConsole configuration file:

1. Open the Web.Config file found in the WebConsole directory inside of the TEO Install Directory.

2. In the Web.Config file, find the <appSettings> tag and add this line:

   <add key="aspnet:MaxHttpCollectionKeys" value="5000" />

   Note: 5000 is a suggested value, but it can be increased.

3. Save the Web.Config file, close any open Web Consoles, open a new browser, and go to the TEOWebConsole in order to review.

Related Information

• Technical Support & Documentation - Cisco Systems