Tidal Enterprise Orchestrator: Cannot Install Content Update from Network Share

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Updated:June 9, 2011
Document ID:113042

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Introduction

Users might receive an error when attempting to install a content update to Tidal Enterprise Orchestrator stating that the content update "cannot be installed from a network share. Please copy the files locally and restart the application", even though the files are local already.

Prerequisites

Components Used

Tidal Enterprise Orchestrator (TEO) 2.1 or later

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

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Solution

The update must be run under Local Administrator rights.

Complete these steps:

  1. Make sure the content update install files are copied to the TEO server.

  2. Right click on the Setup.exe file in the content update and select Run as Administrator.

  3. Proceed with the content update install.

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