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Cisco LocalDirector 400 Series

Password Recovery Procedure for the LocalDirector

Cisco - Password Recovery Procedure for the Cisco LocalDirector

Document ID: 12681

Updated: Jan 31, 2006

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Introduction

This document describes how to recover a password on a Cisco LocalDirector 417.

Prerequisites

Requirements

To perform this password recovery procedure, first download the unlock file from the Downloads (registered customers only) . Users also will need the following items:

A different unlock file is required for the LocalDirector 417.

  • PC with MS-DOS

  • One formatted 1.44 MB floppy disk

To use the procedure described in this document, you must be a registered user. You must be logged in to use the rawrite.exe and unlock3001.bin files.

Note: When working in DOS, rename the downloaded unlock3001.bin file to a valid DOS 8.3 filename. For example: unlock3.bin.

Conventions

For more information on document conventions, see the Cisco Technical Tips Conventions.

Step-by-Step Procedures

LocalDirector 417 with a Floppy Drive

When using a system with a floppy disk drive, follow the steps below.

  1. On your PC, copy the rawrite.exe and unlock3001.bin files listed above into the same directory and go to that directory.

  2. Execute the rawrite.exe file on your PC.

  3. At the Enter Source File Name prompt, type unlock3001.bin.

  4. At the Destination Drive prompt, type the drive letter for your floppy disk drive.

  5. Insert a formatted 1.44 MB floppy disk into this drive. The image file will be copied onto the disk.

  6. Remove the disk from the PC disk drive and insert it into the LocalDirector 417's floppy disk drive.

  7. Reboot the LocalDirector 417. The following message will be displayed:

    PIX Bios V2.7
    Booting Floppy
    ...................................Execing flop
    FAST Floppy loader version 1.09 
    
    Reading floppy image........Done 
    32MB RAM 
    Flash=i28F020 
    unlock 1.1 
    Copyright (c) 1996 by Cisco Systems, Inc. 
    
    Restricted Rights Legend
    Use, duplication, or disclosure by the Government is subject to restrictions 
    as set forth in subparagraph(c) of the Commercial Computer Software - Restricted 
    Rights clause at FAR sec. 52.227-19 and subparagraph (c) (1) (ii) of the Rights 
    in Technical Data and Computer Software clause at DFARS sec. 252.227-7013. 
    
    Cisco Systems, Inc. 
    170 West Tasman Drive 
    San Jose, California 95134-1706 
    
    unlock 1.1: removing password from configuration 
    reading config, erasing config, writing config, done. 
    Password cleared -- remove floppy and reboot.
  8. Remove the disk and reboot the LocalDirector 417 again.

LocalDirector 417 (no Floppy Drive)

Without a floppy disk drive, follow the steps below.

Note: A different unlock file is required for the LocalDirector 417. Follow the steps listed below once the file is downloaded.

  1. Install a serial terminal or a PC with terminal emulation software on the LocalDirector 417 console port.

  2. Verify a connection with LocalDirector 417. This displays the following information:

    Initializing memory. Please wait.
    Cisco Local Director 417:  Selected Console.
    
    BIOS Version:     LD417 06.21
    BIOS Build date:  09/18/00
    
    Cisco Local Director Booting From Flash.
    
    LocalDirector 417 Flash loader
    
    loading from flash. . .
     i82557 rev 8 Ethernet @ irq 9  dev 13 index 0 MAC: 0002.b945.9e16
     i82557 rev 8 Ethernet @ irq 10 dev 14 index 1 MAC: 0002.b945.9e17
     i82557 rev 8 Ethernet @ irq 11 dev 0 index 5  MAC: 00e0.b602.2e20
     i82557 rev 8 Ethernet @ irq 9 dev  1 index 4  MAC: 00e0.b602.2e21
     i82557 rev 8 Ethernet @ irq10 dev  2 index 3  MAC: 00e0.b602.2e22
     i82557 rev 8 Ethernet @ irq 5 dev  3 index 2  MAC: 00e0.b602.2e23
    
    Boot Loader Version 1.0.0.5
    ..........
  3. Enter the break sequence <ESC> <ESC> <Ctrl-B> during the progression of ellipses (...) after the console displays the message Boot Loader Version x.x.x.x. The following information should be displayed:

    Copyright  (c)  1998-2000 by Cisco Systems, Inc.
    
            Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    Subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
    
            Cisco Systems, Inc.
            170 West Tasman Drive
            San Jose, California  95134-1706
    
    boot>
  4. Enter a question mark (?) to see a listing of the available commands.

  5. Specify the speed and duplex settings for interface 0 by issuing the interface ethernet command, as shown below.

    boot> interface ethernet 0 100full
    
  6. Specify the IP address of the LocalDirector 417 interface 0 by issuing the ip address command, as shown below.

    boot> ip address 161.44.220.151 255.255.255.0
    
  7. Make sure that the TFTP server with the unlock image is directly accessible (that is, no routers, same VLAN on switch, and so on) to LocalDirector 417 by way of interface 0.

    Note: Interface 0 is the only functioning interface within the boot loader on LocalDirector 417.

  8. Verify the network path to the TFTP server by issuing the ping command to receive a response from the TFTP server, as shown below.

    boot> ping 161.44.220.81
            161.44.220.81  response  received  --  0ms
            161.44.220.81  response  received  --  0ms
            161.44.220.81  response  received  --  0ms

    If the ping command fails, restore access to the TFTP server before continuing.

  9. Download the password unlock file by issuing the tftp command, as shown below.

    boot> tftp unlock3002 161.44.220.81
    

    The following message is displayed:

    confirm boot [N]:
  10. Enter Y to confirm the boot. The following information is displayed:

    image was successfully copies to RAM
    trying to write image to flash. . .
    saving config from flash
    
    Burning image into flash. . .
    Saving config. . .writing the config to flash

    The following message is displayed:

    Confirm reboot on new image [N]:
  11. Enter Y to confirm the reboot.

  12. Press any key. As the password recovery file loads, the following information is displayed:

    unlock 3.0.0.2
    Copyright (c) 1996 by Cisco Systems, Inc.
    
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    Subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
    
                  Cisco Systems, Inc.
                  170 West Tasman Drive
                  San Jose, California  95134-1706
    
    removing password from configuration
    reading config, erasing config, writing config, done.
    Password cleared -- reboot.
  13. Cycle the power switch on LocalDirector 417 to reset the machine. The following message is displayed:

    Initializing memory.  Please wait.
    Cisco Local Director 417:  Selected Console.
    
    BIOS Version:    LD417 06.21
    BIOS Build date: 09/18/00
    
    Cisco Local Director Booting From Flash.
    
    LocalDirector 417 Flash loader
    
    loading from flash. . .
     i82557 rev 8 Ethernet @ irq 9  dev 13 index 0 MAC: 0002.b945.9e16
     i82557 rev 8 Ethernet @ irq 10 dev 14 index 1 MAC: 0002.b945.9e17
     i82557 rev 8 Ethernet @ irq 11 dev 0 index 5 MAC: 00e0.b602.2e20
     i82557 rev 8 Ethernet @ irq 9  dev 1 index 4 MAC: 00e0.b602.2e21
     i82557 rev 8 Ethernet @ irq10  dev 2 index 3 MAC: 00e0.b602.2e22
     i82557 rev 8 Ethernet @ irq 5  dev 3 index 2 MAC: 00e0.b602.2e23
    
    Boot Loader Version 1.0.0.5
    ..........
  14. Enter the break sequence <ESC> <ESC> <Ctrl-B> during the progression of ellipses (...) after the console displays the message Boot Loader Version x.x.x.x. This displays the following information:

    Copyright (c)  1998-2000 by Cisco Systems, Inc.
    
            Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    Subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
    
            Cisco Systems, Inc.
            170 West Tasman Drive
            San Jose, California  95134-1706
    
    boot>
  15. Specify the speed and duplex settings for interface 0 by issuing the interface ethernet command, as shown below.

    boot> interface ethernet 0 100full
    
  16. Specify the IP address of LocalDirector 417 interface 0 by issuing the ip address command, as shown below.

    boot> ip address 161.44.220.151 255.255.255.0
    
  17. Verify the network path to the TFTP server by issuing the ping command to receive a response from the TFTP server, as shown below.

    boot> ping 161.44.220.81
            161.44.220.81  response  received  --  0ms
            161.44.220.81  response  received  --  0ms
            161.44.220.81  response  received  --  0ms

    If the ping command fails, restore access to the TFTP server before continuing.

  18. Load the LocalDirector 417 software image by issuing the tftp command, as shown below.

    boot> tftp ld41120 161.44.220.81
    

    The following message is displayed:

    confirm boot [N]:
  19. Enter Y to confirm the boot. The following information is displayed:

    image was successfully copies to RAM
    trying to write image to flash. . .
    saving config from flash
    
    Burning image into flash. . .
    Saving config. . .writing the config to flash

    The following message is displayed:

    Confirm reboot on new image [N]:
  20. Enter Y to confirm the reboot.

  21. As the LocalDirector 417 software image loads, the following information is displayed:

    512MB RAM
     i82557 rev 8 Ethernet @ irq 9  dev 13 index 0 MAC: 0002.b945.9e16
     i82557 rev 8 Ethernet @ irq 10 dev 14 index 1 MAC: 0002.b945.9e17
     i82557 rev 8 Ethernet @ irq 11 dev 0 index 5 MAC: 00e0.b602.2e20
     i82557 rev 8 Ethernet @ irq 9  dev 1 index 4 MAC: 00e0.b602.2e21
     i82557 rev 8 Ethernet @ irq10  dev 2 index 3 MAC: 00e0.b602.2e22
     i82557 rev 8 Ethernet @ irq 5  dev 3 index 2 MAC: 00e0.b602.2e23
    
    LocalDirector 417 Version 4.1.1.120  Initialization. . . . .loading config. . . .done.
    Copyright (c) 19998-2000 by Cisco Systems, Inc.
    
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    Subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
    
                  Cisco Systems, Inc.
                  170 West Tasman Drive
                  San Jose, California  95134-1706
    
    localdirector> 
  22. Enter enable at the localdirector> prompt.

  23. Press the Enter key to send a blank password at the Password: prompt since it has been cleared by the unlock utility. After pressing Enter to send a blank password, users should see the enabled LocalDirector 417 prompt, as shown below.

    localdirector# 

Related Information

Updated: Jan 31, 2006
Document ID: 12681