When the Cisco Content Transformation Engine (CTE) is upgraded from
Release 2.5 to 2.7, you must install a license. This document describes that
Readers of this document should have knowledge of the CTE.
The information in this document is based on CTE Release 2.5 and the
upgrade to 2.7
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
For more information on document conventions, refer to the
Cisco Technical Tips
When the CTE is upgraded from Release 2.5 to 2.7, you must install a
license. Release 2.5 did not have licensing enabled.
If a valid license is not available for a particular device, then a
device user who attempts to proxy web content through the CTE receives this
Please check with your administrator to verify that
the CTE has licenses for your device.
In addition, the CTE log file displays this messages:
httpd: session denied. check for sufficient capacity and device type licenses.
httpd: HTTP 403 (Please check with your administrator to verify that
the CTE has licenses for your device.)
To obtain and upload an upgraded license, perform these
Send an e-mail to email@example.com with this
Contact E-mail Address
Original Service Order (SO) Number
On the administrative PC where the CTE Administration Tool runs,
create a C:\CTELicense directory (unless one already
Copy the license file (.lic) that you receive through e-mail to the
Caution: Do not overwrite any .lic files in the license directory. If
other files exist in that directory with the same name, the newly received file
must be renamed before you install it. The CTE software calculates licensed
features based on all .lic files in the license directory.
Caution: Do not edit a .lic file or the CTE software ignores features that
are associated with that license file. The contents of the file are encrypted
and must remain intact. If the license file is accidentally copied, renamed, or
inserted multiple times, only the original file will be used. The duplicate
files will be ignored.
Open the CTE Administration Tool and upload the license, as
described in the
section of the
1400 Series Configuration Note.