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Cisco CSS 11000 Series Content Services Switches

Password Recovery Procedure for the Offline Diagnostic Mode Password on the Cisco CSS 11000 and CSS 11800

Document ID: 12779

Updated: Jan 31, 2006

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Introduction

This document describes how to recover a lost Offline Diagnostic Monitor (OFFDM) password. The procedure in this document is based on Version 3 of the Arrowpoint Distribution Image (ADI) Revision 2 and later. Refer to the ODM password recovery on CSS 11500 for more information.

Prerequisites

Requirements

There are no specific requirements for this document.

Conventions

For more information on document conventions, refer to the Cisco Technical Tips Conventions.

Step-by-Step Procedure

Complete these steps to recover your password.

  1. Power on the unit.

  2. When you see Running POST Diagnostics, press ESC immediately.

  3. Issue these commands:

    m ext <cr>
    list <cr>
    
  4. Look for the test number to the right of the NVRAM Clear test field. Issue this command:

    run 30 <cr>
    

    This output appears:

    ** SCFM Diagnostics Version 2.91. Build 18 
    PN: 806-00001-00 Rev: 25.0 SN: 113198001010 
    
    Build Aug 16 1999 @ 20:13:26 
    Detected SCFM platform. 
    Press <esc> to quit 
    Running 1 diagnostic tests 
    # Test Name Time Status 
    ---------------+---------+-------- 
    30 NVRAM Clear ------------(02) - PASSED 
    SCFM Diagnostics Complete 
    ApdebugMon>
  5. Issue the reboot <cr> command to reboot the system. Answer y to the Are you sure (y/n)? question.

  6. The unit fails the Reading configuration records check, and enters OFFDM (for example, Reading configuration records....FAILED).

  7. Type 1 to enter the Set Boot Configuration menu.

  8. Type 1 to set the Primary Boot Configuration. Enter these items.

    Configuration PRIMARY Boot Record Boot via [F]tp,[D]isk, or [N]one: [N] d <cr>
    ap0206010 
    Enter the boot image filename: [] ap0206010 <cr>
    Press "Enter" to continue...  <cr>
  9. Type 3 to set the BOOTP, IP Address, and Subnet Mask. This output appears:

    BOOTP [E]nabled or [D]isabled: [D] D <cr>
    Enter IP Address [0.0.0.0]: 1.1.1.1 <cr>
    Enter Subnet Mask [0.0.0.0] 255.0.0.0 <cr>
    Press "Enter" to continue... <cr>
  10. Type r to return to the main OFFDM menu.

  11. Type 4 followed by y to reboot the unit. This output appears:

    BootRom...booting 
    Copyright 1998 (c), ArrowPoint Communications 
    Locked boot flash. 
    Validating operational boot flash, please wait... 
    Operational boot flash valid. Jumping to operational boot flash. 
    Copyright 1998 (c), ArrowPoint Communications 
    Operational boot flash. 
    Version 2.0.6 Build 10 
    PN: 806-00001-00 Rev: 25.0 SN: 11319801010 
    Running POST Diagnostics 
    <2><3><4><6><7><8><12><14><15><28><31>
    <32><33><34><38><44><46><48><49><76><78>
    <129><129><129><129><129><129><129>
    <129><129><129><129><129><153><153><153><153>
    POST Diagnostics PASSED 
    Booting into Offdm image at 0xbfd80000 
    Reading configuration records... OK 
    Checking previous shutdown..UNKNOWN 
    Initializing the disk..0x803ffd80 (tRootTask) : 
    WARNING: Could not find ONDM Boot Record 0x803ffd80 (tRootTask):
    WARNING: Wrote new ONDM Boot Record OK 
    Press any key to access the Offline Diagnostic Monitor menu... 
    1 
    auto-booting... 
    Booting from disk(|) ap0206010 
    Starting at 0x80400000 
    Target Name: vxTarget 
    User: target 
    Attaching network interface dc0... done. 
    Attaching network interface lo0 ... done. 
    "BIG ARROWPOINT BANNER" 
    --> Volume c: on IDE Disk 0 has 986 Mb available 
    0x87fffd80 (tRootTask) : WARNING: Could not find SYSSOFT Boot Record 
    0x87fffd80 (tRootTask) : WARNING: Wrote new SYSSOFT Boot Record 
    Press any key to log in ..  
    User Access Verification 
    Username: admin  
    Password: system  
    ##################################### 
    ## Setup Script for the Content Smart Switch ## 
    ##################################### 
    Checking for Existing Config... 
    No startup-config was found, continue with setup script [y/n]? n 
    CS100#

Related Information

Updated: Jan 31, 2006
Document ID: 12779