This document includes:
License and upgrade information for Cisco WebNS Software on the Cisco
Content Service Switch (CSS) 11000
Instructions on what to do if you have lost
the license key
Precautions to take in order to upgrade the Cisco Content Service
There are no specific requirements for this document.
This document is not restricted to specific software and hardware
For more information on document conventions, refer to the
Technical Tips Conventions.
The Cisco Content Service Switch 11000 software, also known as the
Cisco WebNS Software, is available with specific licenses that:
Enable different levels of service
Characterize the software's function in a network
Define the memory the system can
Note: The Cisco WebNS Software is available in a Standard or Enhanced
The Cisco Standard feature set includes:
Full URL and HTTP Header load balancing
Content Smart Cache Clustering and Cache Bypass
IP, cookieand Cisco Secure Socket Layer (SSL) Session ID-based
AP Control Lists (ACLs)
Extension and Domain Qualifier Lists (EQLsand DQLs)
Remote monitoring (RMON)
Simple Network Management Protocol (SNMP)
Routing Information Protocol (RIP)and Open Shortest Path First
Custom Keepalives (FTP, HTTP, Internet Control Message Protocol
(ICMP), and TCP)
Denial of Service (DoS) Security
Hot Site Statistics
Content API (CAPI)
Virtual Web Hosting
Content and Application Peering Protocol (CAPP) and Redundancy
The Cisco WebNS software standard features are bundled with each Cisco
Content Service 11000 series switch and include all content switching features
for a local Web site or a caching point of presence (POP).
The Enhanced feature set contains all components of the Standard
feature set and also includes:
Network Address Translation (NAT) Peering
Domain Name Service (DNS)
Demand-Based Content Replication (Dynamic Hot Content
Content Staging and Replication
Network Proximity DNS
Content Routing Agent
Client Side Accelerator
The Proximity Database and Secure Shell (SSH) are optional features.
The Cisco WebNS software enhanced features are available for each 11000
series Cisco Content Service Switch (CSS) and include support for multisite
content routing and site selection, all content replication features, and
content distribution and delivery services.
Cisco WebNS 5.0.X License Type
Cisco WebNS Software Part Numbers
Cisco Content Service Switch-(CSS)
Cisco Content Service Switch
Cisco Content Service Switch
Standard Feature Set
Normal Load Balancing
Extended (Enhanced)Feature Set
Global Load Balancing, Content Replication, and
Proximity Database (PDB)
Proximity Database only (available separately)
SSH only (available separately)
For Software Feature sets of previous versions of Cisco WebNS 3.10 and
4.0 refer to Cisco Web Network Services
for Cisco CSS 11000 Series.
In the Cisco WebNS Superuser Mode, issue the
version command to display the current software
version licenses active on the Cisco Content Service Switch and, if applicable,
the path to the network-mounted Content Service Switch software and
configuration path. This command also displays the flash version for the Cisco
Content Service Switch11050 or 11150, or System Controller Module (SCM) status
on the Cisco Content Service Switch11800.
For example, the output here shows the Cisco WebNS Feature sets, but
not the key:
css# show version
?Version: ap0500003 (5.00 Build 3)
?Flash (Locked): 4.10 Build 33
?Flash (Operational): 5.00 Build 3
?Licensed Cmd Set(s): Standard Feature Set
Enhanced Feature Set
Proximity Data Base
To display the license key:
Enter Cisco WebNS Superuser Mode.
Issue the command llama to make sure
that the debug level is ON.
Issue the command
The software license key is displayed:
Version: ap0500003 (5.00 Build 3)
Flash (Locked): 4.10 Build 33
Flash (Operational): 5.00 Build 3
Licensed Cmd Set(s): Standard Feature Set
Enhanced Feature Set
Proximity Data Base
Your license key is located on a card in an envelope
in the Accessory kit.
If you turn on a new Cisco Content Service Switch box and it does not
have the license key, or the license key has been lost, it is necessary to
request this key by email. You must send the request to
firstname.lastname@example.org. In the
email, you have to provide this information:
Purchase Order number or a valid customer contract
For every license key for each piece of Cisco Content Service Switch
11000 hardware, you must provide this information:
The license key is sent to you directly by email@example.com. If you
need to contact someone for further assistance with the license key, you can
Licensing operates 24 hours a day, seven days a week.
If you want to upgrade to a new Enhanced or Optional Cisco WebNS
Software Feature Set , you can obtain the License Key in these ways:
To order on Cisco Connection Online (CCO) refer to the
Product Upgrade Tool
(registered customers only)
If you want to upgrade from the Standard to the Enhanced feature set or
want to activate a Cisco Content Service Switch software option (for example,
SSH Server) that you purchased, refer to the this note here:
Note: To access to the Standard and Enhanced feature sets or Proximity
Database requires that you enter a software license key when you boot the Cisco
Content Service Switch for the first time. If you enter the Proximity Database
license key after the Cisco Content Service Switch is booted, you must reboot
the Cisco Content Service Switch before you can configure the Proximity
Database so the Cisco Content Service Switch can reallocate the memory. See the
Upgrade to Latest WebNS Version
Issues section of this document.
If you configure your Cisco Content Service Switch for the Proximity
Database, you cannot use the Proximity Database for flow control. For details
on configuring a Proximity Database, refer to
After the Cisco Content Service Switch completes the hardware
initialization and power-on diagnostics, you must enter a valid license key for
the Cisco Content Service Switch software. The Cisco Content Service Switch
does not require you to enter this key on subsequent startups.
Your license key is located on a card in an envelope in the
The Cisco Content Service Switch prompts you to accept the license
agreement. You must accept the license agreement or you cannot log into the
Cisco Content Service Switch.
Then the Cisco Content Service Switch (CSS) prompts you to enter your
license key, as shown here:
Enter Software License Key: xxxxxxxxxxxx
When you enter:
A valid license number, the Cisco Content Service Switch prompts you
to enter an IP address for the Ethernet Management port.
An invalid license number, the Cisco Content Service Switch
redisplays the license prompt until you enter a valid number. If you do not
enter a valid license number, you cannot log into the Cisco Content Service
Note: If you have purchased the SSH Server option or the Network Proximity
software option, the license key is on the Cisco Content Service Switch
software license key card. After the Cisco Content Service Switch has booted
and you log in, issue the license command to enter
the SSH Server license key. For example, enter:
Note: # license Enter Software License Key
(q to quit):
Note: At the prompt, enter the 12-digit option license key.
If you upgrade, you must enter your Enhanced License Key. If you do not
enter the key JUST prior to upgrade, the Cisco Content Service Switch upgrades
does not load your Enhanced commands.
When you upgrade:
Issue the license
Enter your 4.0 Enhanced key.
Reboot the switch but DO NOT save your active
Note: If you upgrade to 4.0 and enter the Enhanced Key and then downgrade,
you are provided the Enhanced Feature set, but if you simply upgrade on a 3.10
box, the feature set does not upgrade.
Before you upgrade the Cisco Content Service Switch 11000, read these
If rmon-history data-source commands exist
in your current startup-config file, you receive startup errors when you
upgrade the Cisco Content Service Switch to 5.01 from a software version prior
to 5.00. In version 5.00 or greater, the ifIndex identifier is
assigned differently than it was in prior software versions. After you upgrade
the Cisco Content Service Switch to 5.00 or later, you must reissue
all rmon-history data-source
commands contained in your startup-config file.
If you upgrade from version 3.xx to 5.01 and have a 3.xx Enhanced
software license key, you must enter a 5.01 Enhanced license key during the
Cisco Content Service Switch upgrade to 5.01 or it is possible for youto
receive startup errors when you attempt to issue Enhanced command-line
interface (CLI) commands. If you upgrade the Cisco Content Service Switch and
do not enter a 5.01 Enhanced license key prior to upgradeg to 5.01:
Issue the license command to change the
Reboot the Cisco Content Service Switch, but do not save the
If SSH is active on a version 3.xx Cisco Content Service Switch and
you have disabled Telnet, you must enable Telnet prior to the upgrade of Cisco
Content Service Switch to version 5.01. After you upgrade the Cisco Content
Service Switch to version 5.01, issue the license
command to enter the SSH license key.
For more information to upgrade procedures, refer to
Your CSS Software.