This document provides information on Content Router (CR) and Content
Engine (CE) interaction in Application and Content Networking Software (ACNS)
5.x.x. This document discusses the importance of the CE being able to
communicate to the CR.
There are no specific requirements for this document.
This document is applicable to ACNS 5.0 and above.
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
For more information on document conventions, refer to the
Cisco Technical Tips
In ACNS 5.x.x, the CEs initiate communication to the CR. The CE's need
to be able to reach the IP address that is listed for that CR in their
database. The CR cannot be placed behind a firewall that blocks the CEs from
making DNS queries to the CR.
The CEs make a keepalive to the CR to tell the CR that they are alive
and can take requests. This is done when the CE makes a DNS request to the CR
on port 53. This is only a keepalive, and is not for general
name resolution. Usually, the CE has the corporate DNS server as its IP
name-server (not the CR). You should see DNS requests to the normal DNS server
on the CE, but you should also see requests to the CR approximately every 30
The CEs should make a connection to the CR approximately every 30
seconds. Issue this command on the CR to verify that the CEs are communicating:
tcpdump port 53
The CR must show online on the CDM GUI. If the CR is not online, you
need to determine why. Once online, wait for the CE to recognize that it is
online (may take 6 minutes), plus an additional 30 seconds; you should see port
53 communication in the tcpdump command
These commands are useful for troubleshooting:
show content-routing summary — displays
the summary statistics for all Websites in the CR simplified hybrid routing
show statistics content-routing dns —
displays simplified hybrid content routing DNS statistics.
show statistics content-routing ce —
displays simplified hybrid content routing of the specified CE.
Make sure that the coverage zone is configured correctly. Refer to
Up Content Request Routing in the ACNS Network for more