Transforming Associate Productivity
Learn how to create an in-store customer-first experience. (PDF - 3 MB)
Improve Associate Productivity
Empower associates to be trusted advisors to your customers. (PDF - 602 KB)
Drive Operational Excellence and Productivity
Today's increasingly demanding customers want knowledgeable associates, a frictionless service experience, and personal attention as needed. With continuous access to new levels of customer, associate, business, and inventory data, you can identify innovative ways of serving the customer while improving how associates work.
To enable a more customer-first shopping experience, you can implement digital capabilities that will help you:
- Empower employees with the right information and tools
- Virtualize expertize, service, and support
- Digitize, automate workflow and processes
- Virtual Expertise for Retail
Deliver a consistent customer and employee collaboration experience across multiple touch points and devices by bringing expert knowledge to the forefront.
- Learn how Cimpress unites global teams and effectively engages with new team members
- Read how Ferguson Enterprises utilizes virtual experts keep customers close