Connecting Shoppers with Subject Matter Experts
Cisco Remote Expert offers a superior, on-demand video collaboration experience. It is available as a Mobile Advisor, self-service kiosk, or immersive experience.
Shoppers browse without being limited to on-site product selections. Those looking for product advice can use real-time video capabilities to easily connect to a company's expert for immediate assistance. The result is fast access to highly relevant content and expertise that enhances the shopper's experience.
More Sales, Savings, and Productivity
Companies can increase the average basket or transaction size, while also maintaining virtual teams of experts, instead of hiring for each location. This improves savings and employee productivity. Based on powerful Cisco video technologies, Remote Expert is highly scalable to speed deployment of apps and information.