Optimize Branch Visits
Today's banking customers want convenient and personal service. Now, with the Cisco Connected Mobile Experiences for Banking solution, you can deliver a unique customer experience that is integrated with the bank's products and services, and create an easy-to-use mobile experience in the branch.
With the Cisco Connected Mobile Experiences for Banking, you can detect, connect with, and engage customers through their mobile devices. You can easily connect with customers by providing a simple, customized login experience after they enter a branch. With the solution, you can also deliver more interactive experiences. For example, you can proactively reach out to your customers with alerts or promotions, provide easy, secure Wi-Fi guest access, and increase engagement by sending relevant, context-specific content to a customer's smartphone.
With the solution you can:
- Deliver the right value at the right time to build customer intimacy, loyalty, and retention
- Gain a competitive advantage by using Wi-Fi access as a customer engagement tool
- Optimize branch operations and customer service based on information gained through location-based services and analytics
- Personalize service for preferred customers when they are in the branch
- Connected Mobile Experiences for Banking At-A-Glance (PDF - PDF - 563 KB)