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Author Biographies

Dan Negussie

Divyen Patel

Dan Negussie

Technical Marketing Engineer

Dan Negussie is a technical marketing engineer in Cisco's Enterprise Smart Solution Engineering group, where he focuses on customer experience management solutions. Since joining Cisco in 2001 he has worked in a broad range of technology areas such MPLS, service provider video, data center and desktop virtualization, and switching and routing. Over his 15-year career he has held a variety of roles in technical leadership, early field trial customer engagement, software development, system testing, and IT operations. Negussie holds a bachelor's degree in computer science and a master's degree in computer science and telecommunication from DePaul University.