Carrier Ethernet and Edge Solutions

Telco Builds New Carrier Ethernet Network Case Study

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Poland’s Exatel uses end-to-end management solution from Cisco to support new Carrier Ethernet services.

Customer Name: Exatel
Industry: ICT
Location: Poland
Company Size: Approx. 400 employees
●	Faster delivery of services to customers
●	End-to-end service monitoring for improved SLAs
●	Reduced time and cost to migrate from old network
Business Challenge

Exatel manages Poland’s most modern telecommunications network with over 20,000 km of optical fiber. The company is directly connected to 80 domestic and 70 foreign operators and has more than 500 network nodes in major Polish cities. In 2013, Exatel decided to build a new Carrier Ethernet network. The project had three main goals:

   Unify and modernize Exatel’s network to keep pace with the rapidly evolving market

   Shorten time to market for customer services by simplifying provisioning and improving network management

   Reduce operational costs by automating processes and consolidating vendor relationships

Exatel issued an RFP to which major Carrier Ethernet vendors replied. Of those, two were selected for testing against multiple, complex test cases. Following the tests, Exatel selected a Carrier Ethernet solution based on Cisco® hardware and software. A particular advantage that Exatel saw in choosing Cisco was the availability of Cisco Prime Carrier Management, a software suite that provides intelligent automation for service lifecycle management tasks including design, fulfillment, assurance, and analysis.

Solution and Results

The applications in Cisco Prime Carrier Management make it easier and faster for Exatel to deploy new Carrier Ethernet services to customers and migrate traffic to the new network. Because customer traffic continues to flow over the legacy networks, the migrations need to go smoothly. Using the GUI of Cisco Prime Carrier Management, Exatel can easily create new network paths, migrate a service, and monitor performance to enable more stringent service-level agreements (SLAs).

The software solution also makes it easy to provision all aspects of Exatel’s new services without sophisticated operations on individual devices or advanced training for users. The presales engineering team, for example, can easily determine if sufficient capacity is available between two points on the network to meet a potential customer’s requirements. Ease of use, along with the ability to automate service provisioning, dramatically simplifies and accelerates the delivery of new services to customers. Exatel also expects that automating migration processes will reduce the total amount of work required by up to 60 percent, significantly reducing operational costs while shortening time to completion.


Atende S.A., one of Poland’s largest system integrators, constructed the network, integrated Cisco devices, and deployed Cisco Prime Carrier Management.

Call to Action

To learn more about how Cisco Prime Carrier Management can help you manage your network faster and easier, visit