Extend Flexible Collaboration to Deskless Workers
Most business applications are designed for desktop devices. But what about roles where people don't spend their workday tethered to a mouse and keyboard, such as healthcare, manufacturing, retail, hospitality, security, facilities, and service professions?
Virtual desktop functionality gives employees access to their own information and applications on multiple devices, while keeping it within the company's secure systems. Tablets in particular, provide opportunities to improve productivity with web-based interfaces, applications, video, and voice functionality in a single device.
- Often work different shifts compared to a standard 5-day, daytime work week
- Spend most of the day on the move within the facility
- Use shared desktop workstations to review schedules, access information, or handle email
- Attend meetings and trainings in person with peers
- Receive emergency communications over personal phones after hours
Deskless workers need to:
- Communicate in real time throughout the day
- Easily access experts and tools that allow interactive collaboration
- Access inventory information, company directories, and more
- Enter data into forms and participate in workflows
- Access email, calendaring, and personnel functions around benefits, policy, and procedures
- Access training information
Collaboration Use Cases
Explore how collaboration implementations can improve productivity for deskless workers.
Primary Use Cases
- Deliver rich media for virtual desktops
Deploy flexible, highly secure desktop virtualization with rich voice and video.
- Support mobile workers and BYOD
Help employees to use personal or company-issued mobile devices as a secure extension of your enterprise network.
- Locate and access remote experts
Identify, locate, and connect with experts for advisory services whenever and wherever they are needed.
- Create flexible work areas
Scale office space and create work areas that foster collaboration, innovation, and teamwork.
Secondary Use Cases
- Collaborate from within business applications
Access voice, video, IM, presence, voicemail, and conferencing directly from the business applications you use most often.
- Create communities and team workspaces
Create shared workspaces where virtual teams can interact.
- Deliver online events and online training
Broadcast live and on-demand events, meetings, seminars, and training.