Cisco WebEx Messenger: Technology Overview

Extend Instant Messaging with XMPP

Send and receive instant messages, or hold multiple-party instant message conferences, with users on other networks such as AIM and Google Talk without compromising security. Cisco WebEx Messenger service uses the Extensible Messaging and Presence Protocol (XMPP), pioneered by the Jabber® platform.

XMPP offers innovative flexibility and easy customization. Use the WebEx Messenger service to tap into the only real-time messaging and presence protocol that the IETF has formalized.

Collaborate Securely, Even Across Disparate Networks

Work with colleagues, partners, customers, and vendors without compromising your network security. Cisco WebEx Messenger service is part of the Cisco Collaboration Cloud, a carrier-class, multilevel network built to provide a high-performance, interactive experience every time. The Cisco® Collaboration Cloud runs on top of the public Internet and carries only WebEx® traffic. Take advantage of 128-bit Secure Sockets Layer (SSL) and 256-bit Advanced Encryption Standard (AES) encryption to help ensure privacy during transmission.

Customize Policies to Meet Your Organizational Requirements

Control who uses Cisco WebEx Messenger service, and how. Use the administration panel of the application to manage policies for individuals or groups within your organization, and customize policies for remote workers or employees in different locations around the globe. Enforce security policies by enabling or disabling features broadly across the organization, or set granular, individually selected privileges.

Combine SaaS-Based Instant Messaging and Cisco Unified Communications Manager for Maximum Flexibility

Expand your instant messaging reach globally without additional hardware and maintenance resources. Free IT staff to manage mission-critical, on-premises activities by employing software-as-a-service (SaaS)-based instant messaging, delivered over the Cisco Collaboration Cloud, to manage traffic, security, and updates.

Collaborate from anywhere directly from your PC using premises-based Cisco Unified Communications services, including soft phone, midcall control, voicemail, desk phone control, and phone presence.

Combine the convenience of desktop integration with the ease of rapid deployment and reduced total cost of ownership for a scalable and cost-effective communications system that lets you control on-premises network services such as bandwidth management and corporate policy controls.