Cisco® is pleased to announce that Cisco Unified Communications Manager 6.1 is now orderable. The Cisco Unified Communications Manager software is now available for download from the www.cisco.com software center. Media kits are available to start shipping on January 25, 2007.
Key Features and Benefits
Faster access, improved collaboration
1. Join Across Lines
When the Join Across-Line feature is enabled, users have the ability to join calls across different lines or conference calls. If one of the joining parties is already in a conference, that conference call becomes the primary call for other parties to join into.. If all joining parties happen to be individual calls, then the call which selects the join-across-line softkey first, becomes the primary call.
A further refinement of the feature allows Cisco Unified Communications Manager to enter a "join-pending" mode. This features is helpful when there's only one joinable call at the time when the join-across-line softkey is first pressed. In join-pending mode, the primary user is prompted to enter more calls, and complete the joining process of multiple calls.
2. Single Button Barge
When the Single Button Barge feature is enabled, end users can use a single line-key press to enter into a remote in-use call. If the line has multiple calls connected, then the authorized user will be able to view the calls on the phone screen and determine which one to barge into.
Performance improvements to existing features
1. Callback Support for Voice Gateways
Cisco Unified Communications Manager has long supported automated callbacks where for instance caller A calls recipient B and, finding B is busy on another call, activates a callback feature for automated connection to whenever B is available. Such a callback feature is now also available for analog phones. To avoid situations where, for instance, A might be busy on another line when the callback is activated, Cisco Unified Communications Manager is now able to withhold notification to initiate the call until assured that A is able to receive the callback.
2. SIP Trunk device identification
Cisco Unified Communications Manager 6.1 offers improved call admission control (CAC), media resource selection, call routing, and codec selection through better identification of devices on SIP trunks. Instead of relying on IP address and signaling port, Cisco Unified Communications Manager is now able to better identify a device on a SIP trunk even when a SIP Proxy is inserted into the signaling path. The early detection allows for a more optimal use of the bandwidth and network resources.
3. Localization and Security Enhancements
Thai and Turkish localization is now supported on Cisco Unified Communications Manager 6.1. Phones supported include the Cisco Unified IP Phone 7911G, 7941G, 7961G, 7970G, and 7971G models.
A newer version of Cisco Security Agent 5.2 is available on the Cisco Unified Communications Manager 6.1 to monitor and manage security threats. Cisco Security Agent software provides threat protection capabilities for server, desktop, and Point-of-Service (POS) computing systems. This security software goes beyond conventional endpoint security solutions by providing an industry-leading defense against targeted attacks, spyware, rootkits, and day-zero attacks.
Other Key Beneifts of Cisco Unified Communications Manager 6.1
Simplified Access to Powerful Call Processing and Messaging for Medium-Sized Businesses
1. Single Number Reach and single business voicemail
Cisco Unified Mobility allows workers to consolidate all their incoming business calls into a single business phone number and receive them wherever they are working. If mobile workers are unable to answer a call, Cisco Unified Mobility stores the unanswered calls in a single business voicemail box on the Cisco Unity® or other business voicemail system. With Cisco Unified Mobility, workers no longer not have to share multiple phone numbers with business contacts or check multiple voicemail boxes.
2. Transparent transition of ongoing extended communications
Mobile workers in the office often prefer using a speakerphone or other IP phone services on their Cisco Unified IP phone at their desk. Cisco Unified Mobility provides transparent transition of ongoing calls from mobile phones to desk phones, and conversely, so workers can maintain business communications continuity while taking advantage of least-cost routing of mobile calls across the company's IP communications infrastructure while in the office. They can pick up an incoming call to start a conversation from their mobile phone and transparently transition that conversation to a desk phone seamlessly upon arrival without the need to hang up.
Support for dual-mode devices will benefit customers who have mobile users who need to move between campus wireless and external cellular network environments. These devices can manually hand calls from a cellular Global System for Mobile Communications (GSM) network to an 802.11-based wireless LAN.
3. Seamless Migration
Cisco offers two versions of Cisco Unified Communications Manager: Version 4.3 on the Windows 2003 Operating System, and versions 5.X and 6.X as a Linux-based appliance model implementation. The appliance model implementation introduced with Cisco Unified Communications Manager 5.X will continue for Cisco Unified Communications Manager 6.X. Existing customers using earlier versions of Cisco Call Manager 4.1 and 4.2 are able to upgrade directly to the Cisco Unified Communications Manager 6.1 release.
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